CORPORATE GOVERNANCE

The Board sets strategy and provides oversight and control, acting as an independent check and balance to the Senior Management Team, whose responsibility it is to run the business

Our Role is to:


Dear Stakeholder,

I am pleased to present our Corporate Governance Report for 2017.

The Bank aspires to the highest standards of corporate governance and ethical conduct. Doing what we say, reporting results with accuracy and transparency, and maintaining full compliance with the laws, rules and regulations is integral to the way we govern the Bank's business operations.

The Corporate Governance Report illustrates the important areas of the governance framework of the Bank. This report covers the “Factual Finding Report” submitted by the External Auditors in relation to compliance with the Corporate Governance Directions issued by the Central Bank of Sri Lanka (CBSL).

As required by the Code of Best Practice on Corporate Governance issued jointly by the Securities and Exchange Commission of Sri Lanka and the Institute of Chartered Accountants of Sri Lanka in 2013, we hereby confirm that, we are not aware of any material violations of any of the provisions of the Code of Business Conduct and Ethics (as embodied in the internal Code of Corporate Governance applicable to directors and key management personnel of the Bank as the case may be) by any director or key management personnel of the Bank.

We pride ourselves on upholding the spirit of Corporate Governance regulations and best practices beyond merely ticking the boxes. Please find a detailed description of our compliance with these regulations and best practices on pages 220 to 254 of this Report.

Our key priority as a Board is to build a sustainable business that generates good returns for our stakeholders over the longterm. Our role is to set NDB’s strategy, provide leadership and create a culture that helps achieve our strategy, ensure effective execution by monitoring performance and above all, make sure that risk is managed appropriately.

Strategic Direction

As Chairman, I ensure that sufficient time is set aside at Board meetings for open and constructive discussion of significant issues, most importantly, strategy. In 2017, critical progress was made in setting the foundation for sustainable long term success with the launch of the Bank’s new strategic initiative called “Transformation 2020”. The Board provided oversight of senior management in developing this strategy and will continue to provide support in ensuring that the key strategies are delivered in a timely manner.

Further in 2017, a Board Credit Committee was established to ensure that more time of the Board can be spent on the discussion of strategy, performance, business opportunities and the management of key risks.

Right Culture

How we do things is just as important as what we do. The Board plays an important role in setting the tone and creating a culture that will ultimately deliver sustainable success. Effective governance is therefore not simply about having a framework or processes in place, it is about people and how they interact. In this transformational journey we are focusing not only on what we do but on how we do it, and are committed to embedding a values-driven culture at NDB, one where we are expecting every member of the NDB family to demonstrate the values of Integrity, Excellence, Creativity, Accountability and Sincerity when interacting with our colleagues, customers, suppliers, shareholders and society.

Monitoring Performance

A dedicated project management office and project steering committee consisting of members of the Board, senior management and senior representatives of the IFC advisory team was established to provide the vital leadership to monitor and track the strategic transformation initiative. The Board’s focus is now on execution and supporting the senior management team to achieve its strategic goals and is regularly updated on progress made.

Management of Risk and Control

Our Board subcommittees play a vital role in providing oversight of risk management and ensuring that our risk appetite and risk profile are consistent with and support our strategy to deliver long-term, sustainable success. Our internal controls cover financial, operational, compliance, technology controls, as well as risk management policies and systems.

In 2017, the Bank achieved a new milestone in our corporate governance journey when our Corporate Governance Report in the 2016 Annual Report won the Gold Award at the Chartered Accountants Annual Reports Awards 2016 thereby recognizing our goal to transparency and reporting on a wide range of financial and non-financial obligations to ensure our accountability.

Our commitment to strong and effective governance continues and we believe that this will help create value for multiple stakeholders, including our shareholders. We invite you to take a closer look at our governance initiatives and practices during the year 2017!

A W Atukorala
Chairman

CORPORATE GOVERNANCE INITIATIVES FOR THE YEAR 2017



In order to ensure that all governance related matters receive the focused attention of the full Board, the Corporate Governance and Legal Affairs (CGLA) Committee was dissolved and such matters were brought under the purview of the Board. Further, matters relating to legal risk and conduct risk which came within the scope of the CGLA was incorporated into the TOR of the Integrated Risk Management Committee which provides oversight on risk management.

A Credit Committee was established to review credit and approve credit proposals coming under the Committee’s Delegated Level of Authority and recommend (when required) proposals to the Board. By doing so the Board has more time to focus on areas such as strategy, corporate governance, performance, business opportunities, management of key risks etc.

In order to ensure smooth and effective execution of the Bank’s strategic initiative "Transformation 2020", a Project Steering Committee and a dedicated Project Management Office (PMO) was established to monitor and manage the Bank’s strategy program.

A T20 website was launched to share progress made on achieving the objectives set out in the Bank's strategic plan and to ensure that all employees are kept informed of progress made under this initiative.

A series of outreach and organizational change management workshops were held across all regions to drive and entrench the Bank's Corporate values and the "One NDB" culture with each member of the NDB Family.

All TORs, Policies, Procedures and Product Program Guides are tracked on a monthly basis to ensure that they are reviewed in a timely manner and are updated in line with new regulations and best practices.

A share trading black out period was introduced on the NDB Share for all directors and all employees of the Bank. This ensures that directors and employees do not trade based on any price sensitive information they may possess. Further, to ensure that there is no speculative trading on the NDB Share, a minimum holding requirement was also introduced. All share trades carried out by employees of the Bank are monitored to ensure compliance.

All documents pertaining to Board and subcommittee meetings were made available in electronic format on the tablets provided to all directors.

Further, to support directors to keep abreast with the changing regulatory landscape, all laws and regulations relating to banking business are uploaded in electronic format on their tablets.

Training Programs on “Anti-Money Laundering Regulations, AML trends and industry best practices” and “IFRS 9 and the implications to the Bank” were conducted for the entire Board during 2017. This is in addition to directors training programs attended by individual Board members.

A new E Learning Module on Anti Money Laundering and Terrorist Financing in line with new regulations issued by the regulator was launched in 2017. Completion of the training and passing the assessment was mandatory for all employees of the Bank. 1950 employees of the Bank have completed the training and passed the assessment in 2017.

A Fraud Risk Management Policy was approved by the Board in 2017 establishing a framework within which the fraud risk of the Bank is to be managed. The policy details the tools and techniques that are to be implemented to manage fraud risk within the Bank in a standardized manner.

The Board, all subcommittees and management committees carried out self-assessments to critically evaluate the effectiveness of the Board and each of the committees. The results of the self-evaluations were discussed and areas for improvement together with an action plan was mandated.

OUR GOVERNANCE FRAMEWORK

We have a clearly defined governance framework that promotes transparency, fairness and accountability.

Our governance framework is anchored on (a) competent leadership, (b) creating the right culture and values, (c) effective risk management and controls and (d) regular engagement with our stakeholders.

The internal and external regulations that strengthen the Bank’s Corporate Governance Framework are as follows:

THE BANK’S GOVERNANCE FRAMEWORK

COMPETENT LEADERSHIP

The Board provides challenge, oversight and advice to ensure that we are doing the right things in the right way.

The Board requires the right balance of expertise, skills, experience and perspectives to be effective. It also needs to have the right information, at the right time, so that it can engage deeply on how the business is operating, how the Senior Management Team is performing and fully understand the risks and major challenges the business is facing.

The performance of the Board, the Board subcommittees and the directors is evaluated each year with the Board Performance Evaluation Process.

BOARD COMPOSITION

Our Board members have a broad range of expertise and brings skills and experience from a diverse range of backgrounds, including sufficient skills and experience appropriate to the Bank. The tenure of our directors demonstrates a good balance between continuity and fresh perspectives. The size and composition of the Board is appropriate given the current size and footprint of the Group’s operations. The make-up of our Board reflects diversity of gender. The CEO is the only executive director on the Board. The independence of non-executive directors is reviewed on an annual basis as part of the directors’ evaluation process, taking into account length of tenure and any relationships that might be considered as factors when determining independence. The proportion of independent non-executive directors on the Board (six out of ten) is high thereby bringing unbiased judgment in decision making.

BOARD OF DIRECTORS' INDUSTRY/BACKGROUND EXPERIENCE

Industry Experience

No of Directors

Banking

5

Finance

3

Entrepreneurship

1

Insurance

3

Law

2

Public Policy & Public Administration

2

IT

1

Investment Banking

1

Media

2

WHERE TO FIND INFORMATION ON EACH DIRECTOR?

Information on the Director’s profiles can be found on pages 188 to 197 The gender balance, age balance, expertise and length of service are depicted in graphical form on page 212. The information on independence status, date of appointment, length of service and Board meeting attendance is detailed in the table below. Information relating to directors’ appointments in Board subcommittees and attendance at subcommittee meetings is found on page 216.

THE STRUCTURE, COMPOSITION AND ATTENDANCE OF THE BOARD AS AT 31 DECEMBER 2017

Name of Director

Areas of Expertise

Independent / Non Independent under CBSL Direction

Independent / Non Independent under ICASL/ SEC Code Direction

Date of Appointment

No of Meetings Eligible to Attend

No of Meetings Attended

Mr. A W Atukorala

(Chairman)

Management and Banking

Independent

Independent

31.08.2016

14

14

Mr. A. K Pathirage

(Deputy Chairman)

Retail Trade, Insurance and Entrepreneurship

Non Independent

Non Independent

18.02.2011

14

14

Mr. P L D N Seneviratne

Banking, Finance and Management

Non Independent

Non Independent

01.01.2017

14

14

Mr. T L F Jayasekara

Accounting, Banking and Textile Industries

Independent

Independent

10.02.2010

14

13

Mr. D S P Wikramanayake

Accounting, Banking, Insurance and Investment Banking

Non Independent

Non Independent

04.06.2010

14

14

Mrs. Kimarli Fernando

Law, Banking and Management

Independent

Independent

04.06.2010

14

13

Mrs. Indrani Sugathadasa

Management, Insurance, Public Administration,

Plantations and HR

Independent

Independent

04.10.2013

14

14

Mrs. D M A Harasgama

(resigned w.e.f 30th June 2017)

Finance, Public Policy and Management

Non Independent

Independent

22.04.2015

8

8

Mr. D M R Phillips PC

Law

Independent

Independent

22.04.2015

14

14

Mr. K D W Ratnayaka

Management, IT and

Media

Independent

Independent

13.05.2015

14

13

Mr. N S Welikala

(Resigned w.e.f. 30th April 2017)

Banking, Finance and

Management

Independent

Independent

11.10.2016

6

6

Mr. R. Semasinghe 

(appointed w.e.f 26th September 2017)

Public Policy, Media and Management

Non Independent

Independent

26.09.2017

3

3

BOARD MEETINGS

Prior to Board Meetings

During Board Meetings

• All Board meetings are scheduled and informed to the Board at the beginning of each calendar year to provide directors an opportunity to attend

• The Chairman encourages and facilitates constructive dialogue during Board meetings

• All directors are given an opportunity to include matters and proposals in the agenda for Board meetings if required

• Board members come well prepared and engage in robust discussions on key matters pertaining to the Bank

• The Chairman draws up the agenda in consultation with the Chief Executive Officer and Company Secretary to ensure that there is sufficient information and time to address all agenda items

• The Chairpersons of Board subcommittees provide detailed updates to the Board on key decisions taken at subcommittee meetings and any areas of concern

• Formal notice of meetings, the agenda and Board papers related to each Board meeting are circulated at least 7 days in advance of the Board meeting. These documents are uploaded through a secure connection to the tablets of all directors in order to ensure that Board members have access to complete information prior to Board meetings

• CEO prepares complete and accurate financial statements and disclosures in accordance with the financial reporting standards which illustrates a fair view of the Bank's performance

• Directors can participate by telephone or video conference

• If a director of the Bank has a conflict of interest in a matter to be considered by the Board, such matters are disclosed and discussed at the Board meetings, where independent non-executive directors who have no material interest in the transaction, are present. The relevant director excuses himself from the meeting when such matter is being considered by the Board and does not participate in the discussion and decision

• Directors have the discretion to engage external advisers

• The Board minutes contain adequate details appropriate to the matters dealt with during Board meetings. All directors bring their independent judgment to matters discussed at Board meetings. Dissenting views are also duly recorded in the Board minutes in detail

Effective Engagement with the Board

• The Board is regularly updated on Board performance, progress against strategy, key risks and control lapses that have been identified.

• Directors have access to Senior Management and request for additional information whenever required to make informed decisions.

• Senior Management make regular presentations to the Board on matters under their purview and are also called in by the Board to explain matters relating to their respective areas.

• Directors had the opportunity to interact with The Leadership Team at a specially hosted evening cocktail.

• Directors have independent access to the Company Secretary at all times. The Company Secretary attends all Board meetings and generally assists directors in the discharge of their duties.

• As some directors sit on the Boards of subsidiaries in the Group this arrangement gives the Board access to first hand insight on the activities of the subsidiaries.

• All laws and regulations issued that relate to banking business are uploaded to the tablets provided to directors together with an explanatory note to support directors to keep abreast with the changing regulatory landscape.

BOARD SUBCOMMITTEES

To discharge its stewardship and fiduciary responsibilities effectively, the Board delegates authority to Board subcommittees to enable directors forming part of respective committees to focus on their designated areas of responsibility and impart knowledge in areas where they have expertise. This empowers the Board to provide effective oversight and leadership and focus on key issues and prioritize its time and resources.

DETAILS OF MEMBERS OF THE BOARD SUBCOMMITTEES AS AT 31 DECEMBER 2017

Name of Subcommittee

Human Resources and Remuneration Committee

Integrated Risk Management Committee

Nominations Committee

Board Audit Committee

Related Party Transactions Review Committee

Strategic Issues Committee

Board Credit Committee

Name of Director

Status

DOA

Status

DOA

Status

DOA

Status

DOA

Status

DOA

Status

DOA

Status

DOA

Mr. A W Atukorala

C

06.09.2016

C

06.09.2016

C

06.09.2016

M

01.06.2017

Mr. A K Pathirage

M

01.01.2014

M

11.08.2011

M

18.02.2011

M

01.06.2017

Mr. P L D N Seneviratne

M

01.01.2017

M

01.06.2017

Mr. T L F Jayasekara

M

10.02.2010

M

10.02.2010

C

10.02.2010

M

19.12.2014

M

11.08.2011

Mr. D S P Wikramanayake

C

22.06.2010

M

22.06.2010

M

19.12.2014

M

22.06.2010

Mrs. Kimarli Fernando

M

22.06.2010

M

30.03.2015

M

11.08.2011

M

19.12.2014

M

04.06.2010

C

01.06.2017

Mrs. Indrani Sugathadasa

C

01.01.2014

M

01.01.2014

M

19.12.2014

M

01.06.2017

Mrs. D M A Harasgama*

M

22.04.2015

M

22.04.2015

M

22.04.2015

M

01.06.2017

Mr. D M R Phillips**

M

01.01.2017

M

01.06.2017

M

01.06.2017

Mr. K D W Ratnayaka

M

15.03.2016

M

13.05.2015

Mr. N S Welikala***

M

11.11.2016

M

11.11.2016

M

11.11.2016

M

11.11.2016

Mr. R Semasinghe**** 

M

01.12.2017

M

01.12.2017

M

01.12.2017

DOA - Date of Appointment    Status - C - Chairman / M - Member

NUMBER OF MEETINGS HELD AND ATTENDANCE OF THE BOARD SUBCOMMITTEES AS AT 31 DECEMBER 2017

Name of Committee

Human Resources and Remuneration Committee

Integrated Risk Management Committee

Nominations Committee

Board Audit Committee

Related Party Transactions Review Committee

Strategic Issues Committee

Board Credit Committee

Name of Director

Eligible to Attend

Attended

Eligible to Attend

Attended

Eligible to Attend

Attended

Eligible to Attend

Attended

Eligible to Attend

Attended

Eligible to Attend

Attended

Eligible to Attend

Attended

Mr A W Atukorala

7

7

4

4

3

3

5

5

Mr. A K Pathirage

4

4

7

7

3

0

5

3

Mr. P L D N Seneviratne

6

6

5

5

Mr. T L F Jayasekara

4

4

7

7

7

7

4

3

3

3

Mr. D S P Wikramanayake

6

6

7

7

4

4

3

2

Mrs. Kimarli Fernando

4

4

7

7

7

6

4

4

3

3

5

5

Mrs. Indrani Sugathadasa

4

4

7

6

4

4

5

5

Mrs. D M A Harasgama*

4

4

4

1

2

2

1

1

Mr. D M R Phillips**

4

4

3

3

5

3

Mr. K D W Ratnayaka

4

4

6

6

Mr. N S Welikala***

2

2

2

1

1

1

2

2

Mr. R Semasinghe**** 

-

-

-

-

-

-

* Mrs. D M A Harasgama (Resigned w.e.f 30th June 2017)
** Mr. D M R Phillips (Reappointed to Integrated Risk Management Committee w.e.f 01st June 2017)
*** Mr. N S Welikala (Resigned w.e.f. 30th April 2017)
**** Mr. R Semasinghe (Appointed to Board Audit Committee, Related Party Transactions Review Committee and Integrated Risk Management Committee w.e.f 01st December 2017)

BOARD PERFORMANCE AND EVALUATION

The annual self-evaluation process is used to determine weaknesses in the Board’s own governance practices. The Board annually assesses the effectiveness of the directors’ own governance practices by way of a self-assessment to be undertaken by each director, and maintains records of such assessments.

The Chairman and Deputy Chairman reviews the responses of the directors to the self assessment questionnaire and reports to the Board any identified weaknesses and lapses and where necessary recommends, an action plan for approval to the Board. The Board periodically reviews the progress made on the action plan (if any).

DIRECTORS' REMUNERATION AND DIRECTORS' INTEREST IN SHARES

Please refer the Directors Report on pages 257 and 263 for information on Directors' Remuneration and Directors' Interest in Shares.

CREATING THE RIGHT CULTURE AND VALUES

In 2017, under the Transformation 2020 program, we launched a series of organizational change management and outreach workshops across all regions and Senior Management of the Bank met and engaged every member of the NDB Family to share the Bank’s vision, strategy and values. We believe that to embed cultural change we have to change how our people behave, including challenging established mindsets and attitudes. We launched the OneNDB initiative through which we hope to create a dynamic work culture by integrating the 4 C’s of Communication, Collaboration, Critical thinking and Creativity and strengthening the fabric of trust and commitment within the NDB Family.



Our Five Values : Integrity, Excellence, Creativity, Accountability and Sincerity and our governance related policies are our essential guiding principle that would cut across the way we do business, all our business transactions, products and services, notably in situations where the rule book provides no answers.






NDB’s culture and values are driven through the following governance related policies:

• The Compliance Policy and Code of Conduct themed “Living our Values” constitutes a reference point covering all aspects of employees’ working relationships, specifically (but not exclusively) with other NDB employees, customers, regulators, service providers, suppliers, competitors and the broader community. It also covers the standards of personal integrity that employees of NDB Group are required to exercise in conducting their own private and financial affairs. The Code is a referral point for all governance related policies of the Bank.

• The Group Securities Trading Policy restricts directors, and employees from trading in NDB securities during certain specified blackout periods. The Policy also prohibits speculative trading in NDB Securities and to support compliance with this requirement a minimum hold requirement was introduced. All employee trades are monitored by the Compliance Department to ensure compliance with this policy.

• The Group Anti-Bribery & Corruption Policy sets out minimum standards and describes NDB Group’s stance on bribery and corruption. It complements NDB Group’s core values of integrity and the standard of behavior expected from all directors and employees of NDB Group. The Gifts and Entertainment Policy of the Group also forms part of this Policy.

• The Related Party Transactions Policy of the Group lays done the process to identify, approve, monitor and disclose all related party transactions of the Bank. The Bank takes every endeavour to ensure that it does not grant more favorable treatment when entering into a transaction with a related party of the Bank. The Board appointed Related Party Transactions Review Committee in line with the Related Party Policy assesses and considers transactions with related parties of the Bank in order to ensure that related parties are treated on par with other shareholders and constituents of the Bank. The Policy incorporates legal and regulatory requirements on related party transactions.

• The Whistleblowing Policy of the Bank provides clear procedures for the escalation of complaints and notification of incidents to management and the Board. The Bank encourages employees to report alleged acts of malpractice or misconduct and ensures that all allegations are considered for investigation and suitable action taken where necessary. The whistle-blowing employee is protected against adverse action (discharge, demotion, suspension, harassment, or other forms of discrimination) for raising allegations of misconduct or malpractice. The policy lists down the contact details of the officials of the Bank that employees could escalate their concerns to.

EFFECTIVE RISK MANAGEMENT AND CONTROL

Our internal controls cover financial, operational, compliance, technology controls, as well as risk management policies and systems.

RISK GOVERNANCE

Maintaining an active focus on risk and compliance underpins how we run our business. We identify and actively manage risks as part of a Group-wide “Risk Management Framework” for which the Board is ultimately responsible. The Integrated Risk Management Committee of the Board supports the Board to carry out certain responsibilities within the risk governance framework.

Risk accountability across the three lines of defense are as detailed on page 142 of this report.

For more on our risk governance framework see the Risk Management Report on page 135 to 186.

STRONG COMPLIANCE CULTURE

Our compliance culture is anchored on transparency, awareness and an emphasis on respecting both the letter and spirit of the law.

We ensure that regulations are disseminated in a timely manner to relevant stakeholders, employees are trained and aware of the changing regulatory environment and applicable laws and regulations are integrated with the Bank’s processes and procedures.

In order to protect its reputation as a responsible corporate citizen, and to meet its legal, regulatory and social obligations, the Bank believes that it is essential to minimizes the risk of its services and operations being used by terrorists, money launderers or other criminals. The Bank has in place a robust Anti Money Laundering Program and framework to support this requirement.

We work closely with our regulators to ensure that our internal governance standards meet their increasing expectations and have frequent interactions with them allowing us to hear any supervisory concerns they may have whilst at the same time keeping them updated on the Bank's key strategies.

IT GOVERNANCE

IT Governance forms an essential part of the Bank’s Governance framework. Alignment to business objectives, prudent expenditure, compliance, risk management, security, and responsible allocation of resources are core principles of NDB’s IT Governance.

The Bank has in place an IT Steering Committee constituted of senior members of the management team representing areas such as Risk, Internal Audit, Operations, IT and Business. In order to ensure business objectives are achieved in a timely manner the IT Steering Committee leverages the experience, expertise and knowledge of individuals within the committee. The committee leads and facilitates roll-out, uptake and on-boarding of IT platforms and technology enabled products and services, resource allocation, monitors the progress and intervene where required to ensure project scope, cost and time objectives are met.

Further, the Risk Department independently assesses technology risk on an ongoing basis. Periodic internal and external audits ensure regular verification of the degree of compliance to policies, procedures, and standards.

The IT Governance disciplines at NDB ensure technology investments made by the Bank are appropriate, and result in customer convenience, competitive advantage, and business growth.

The Bank’s Information Security conforms to the Baseline Security Standard of the Central Bank of Sri Lanka.

GOVERNANCE IN OUR SUBSIDIARIES

The governance framework in our Subsidiaries has been aligned to the governance framework of the Bank in order to achieve consistent standards across the Group. Corporate Governance developments in the subsidiaries of the Bank are monitored regularly in order to ensure that legal and regulatory requirements are up to date. The Bank works closely with its group companies in order to entrench and improve their corporate governance framework.

REGULAR ENGAGEMENT WITH STAKEHOLDERS

The Bank values open and transparent communication with our stakeholders, including shareholders. The Bank regularly communicates information in a range of ways including:

  • Publication of financial reports, announcements, circulars and press releases

  • The Bank's website which includes a dedicated investor relations helpline

  • Shareholder meetings

  • Investor relations communication

  • Quarterly investor forums

  • Teleconferences and webcasts for analysts and media briefings


Channels used by the Bank to strengthen its communication with stakeholders are as follows:

Statement of Compliance - Direction No. 11 of 2007 (as amended) on Corporate Governance issued by the Monetary Board of the Central Bank of Sri Lanka (the Corporate Governance Direction)

The Corporate Governance Direction provides processes and practices deemed to be the framework that facilitates the conduct of the banking business in a responsible and accountable manner so as to promote the safety and soundness of the Bank, thereby leading to the stability of the overall banking sector. The disclosures below reflect the Bank’s compliance with the Corporate Governance Direction under the following key principles:

  1. The responsibilities of the Board;

  2. The Board’s composition;

  3. Criteria for the assessment of the fitness and propriety of Directors;

  4. Management functions delegated by the Board;

  5. The Chairman and Chief Executive Officer;

  6. Board appointed subcommittees;

  7. Related Party Transactions; and

  8. Disclosures;

Rule No.

Corporate Governance Principles

Compliance Status

3 (1)

Responsibilities of the Board

3 (1) (i)

The Board shall strengthen the safety and soundness of the Bank by ensuring the implementation of the following:

(a) Approve and oversee the bank’s strategic objectives and corporate values and ensure that these are communicated throughout the bank;

Complied.

The Bank’s strategic plan for 2017 - 2020 which launched the Transformation 2020 Program was formally approved by the Board in June 2017.

In 2017, the Chief Executive Officer (CEO) and the Senior Management Team personally met with each member of the NDB Team to ensure that the Bank’s new strategic objectives, values and culture was known and understood by all of them.

A website dedicated to share progress made on achieving the objectives set out in the Bank’s strategic plan in a clear, transparent and timely manner was also launched in September 2017.

(b) Approve the overall business strategy of the bank, including the overall risk policy and risk management procedures and mechanisms with measurable goals, for at least the next three years;

Complied.

The Bank’s overall business strategy for 2017-2020 was approved by the Board in June 2017 after detailed discussions held with the Leadership Team of the Bank.

The Bank has established an Integrated Risk Management Framework approved by the Board covering all risks.

There are separate risk policies and risk management procedures with regard to credit, operational and market risk segments.

The Bank has established an Integrated Risk Management Framework covering all risks approved by the Board. This has been further reviewed by the Integrated Risk Management Committee (IRMC) during the year 2017 to ensure that the risk management of the Bank is at acceptable levels.

The Bank has a Board approved Strategic Plan for the next 3 years (until 2020) with measurable Key Performance Indicators.

(c) Identify the principal risks and ensure implementation of appropriate systems to manage the risks prudently;

Complied.

The Board is responsible for the overall risk framework of the Bank.

The IRMC appointed by the Board, reviews and recommends to the Board, the Bank’s risk policies and procedures defining the Bank’s risk appetite, identifying principal risks, setting governance structures and implementing policies and systems in line with the Integrated Risk Management Framework to measure, monitor and manage the principal risks of the Bank. The Board has approved risk management policies and procedures as reviewed and recommended by the IRMC, based on these parameters and as required by this Direction.

The following reports provide further insight in this regard:

• Risk Management Report on pages 135 to 186

• The Board Integrated Risk Management Committee Report on pages 273 to 274.

(d) Approve implementation of a policy of communication with all stakeholders, including depositors, creditors, shareholders and borrowers;

Complied.

The Bank has in place a Board approved Communication Policy aimed to encourage effective communication of corporate information relating to the Bank on its behalf covering all stakeholders including employees, customers, creditors, shareholders, general public and the regulators. This policy is reviewed annually in order to reflect the best practices in communications.

(e) Review the adequacy and the integrity of the bank’s internal control systems and management information systems;

Complied.

The Board is assisted by the Board Audit Committee (BAC), who evaluates the adequacy and effectiveness of the internal control systems, and reviews internal control issues identified by the Bank's Group Audit, External Auditor, regulatory authorities and the Management.

The Bank has in place a Management Information Systems (MIS) Policy, approved by the Board. The MIS process of the Bank is reviewed by the Bank's Group Audit and was discussed with the BAC.

The Board also reviews the adequacy of the Bank’s Management Information Systems, based on the monthly MIS pack submitted to the Board each month.

(f) Identify and designate key management personnel, as defined in Banking Act Determination No.3 of 2010 on the Assessment of fitness and propriety of officers performing executive functions in LCBs

Complied.

Key Management Personnel (KMPs) of the Bank have been identified by the Board having considered the Banking Act Determination No 3 of 2010 on officers performing executive functions of the Bank, and presently include the following:

1. The Leadership Team whose names are detailed on pages 198 to 201 of this Report; and

2. Chandana Guniyangoda in view of the fact that he holds a directorship in one of the Bank’s subsidiaries.

(g) Define the areas of authority and key responsibilities for the Board Directors themselves and for the Key Management Personnel;

Complied.

There is a clear division of authority and responsibilities between the directors and the KMPs which is set out in the Bank’s internal Code of Corporate Governance. The directors were set goals and targets for the year 2017. The duties and responsibilities of KMPs are documented in their respective job descriptions. The Board evaluated the performance review objectives of the KMPs .

(h) Ensure that there is appropriate oversight of the affairs of the bank by key management personnel, that is consistent with board policy;

Complied.

The Board regularly interacts with the Bank’s KMPs through reports tabled at both Board and subcommittee meetings.

KMPs make presentations to the Board on matters under their purview and are also called in by the Board to explain matters relating to their areas.

Banking operations carried out in line with the Banks’ strategic objectives including any issues faced by the Bank are discussed on an ongoing basis at Board meetings.

The CEO at weekly meetings held with The Leadership Team updates them on key decision points taken by the Board.

(i) Periodically assess the effectiveness of the board directors’ own governance practices, including: (i) the selection, nomination and election of directors and key management personnel; (ii) the management of conflicts of interests; and (iii) the determination of weaknesses and implementation of changes where necessary;

Complied.

The Nominations Committee (NC) has been delegated the function of selection, nomination and election of directors and KMPs to the Board.

The Bank and director’s interests are disclosed to the Board and directors who have a particular interest have abstained from voting in such a situation and he/she is not counted in the quorum.

Determination of weaknesses in the Board of Directors own governance practices and implementation of changes are addressed through the annual self-evaluation process among the Board members.

Self-evaluations for the year 2017 have been collected and summarized by the Company Secretary and submitted to the Chairman & Deputy Chairman for their review .The Chairman then discusses areas of weaknesses and recommend changes where necessary at a Board meeting.

(j) Ensure that the bank has an appropriate succession plan for key management personnel;

Complied.

The Succession Plan of the Bank was approved by the Board at its meeting held in September 2017.

(k) Meet regularly, on a needs basis, with the key management personnel to review policies, establish communication lines and monitor progress towards corporate objectives

Complied.

The KMPs are regularly present or are called in for discussions at the meetings of the Board and its subcommittees on policy and other matters relating to their areas. Progress made towards corporate objectives is a regular agenda item for the Board and KMPs are regularly involved in Board level discussions on same.

(l) Understand the regulatory environment and ensure that the bank maintains an effective relationship with regulators;

Complied.

Circulars, directions and guidelines issued by the regulators are circulated to the directors on a quarterly basis for their information. In 2017 all new laws and regulations that were issued and relevant to banking business were made available on the BoardPac together with an explanatory note which detailed the key areas of impact.

The CEO meets with Central Bank officials at the monthly CEO’s meeting. The Chairman of the Bank and the Chairpersons of the Board subcommittees also meet with the CBSL officials.

Further directors, the CEO and KMPs of the Bank maintains dialog with the regulators on an ongoing basis.

(m) Exercise due diligence in the hiring and oversight of external auditors.

Complied.

The Board Audit Committee Charter includes the functions of hiring and overseeing of External Auditors. The BAC carries out the necessary due diligence regarding the hiring/evaluation of the External Auditor and makes recommendations to the Board. The appointment/re-appointment of the External Auditor is made at the Annual General Meeting.

Oversight of the External Auditor is carried out by the BAC and the Board is briefed of any concerns in this regard (if required).

A formal evaluation of the External Auditors’ performance is completed annually by the BAC and conclusions together with any recommendations are discussed at Board level.

3(1) (ii)

The board shall appoint the chairman and the chief executive officer and define and approve the functions and responsibilities of the chairman and the chief executive officer in line with Direction 3(5) of these Directions.

Complied.

The Board has appointed the Chairman and CEO and has approved their functions. There is a clear division of responsibilities between the Chairman and the CEO.

Functions and responsibilities of the Chairman and the CEO are documented in the Board approved internal Code of Corporate Governance and is in line with this Direction.

3(1) (iii)

The board shall meet regularly and board meetings shall be held at least twelve times a year at approximately monthly intervals. Such regular board meetings shall normally involve active participation in person of a majority of directors entitled to be present. Obtaining the board’s consent through the circulation of written resolutions/papers shall be avoided as far as possible.

Complied.

Regular monthly Board meetings are held and special Board meetings are scheduled as and when the need arises.

There have been 14 Board meetings during 2017 which included 2 special meetings.

In addition, the subcommittees of the Board meet as and when necessary.

5 Circular resolutions have been passed during 2017. Circulation of Board papers to obtain Board’s consent is minimized and resorted to only when absolutely necessary. These decisions are in any event later confirmed/ratified by the Board at the immediately succeeding Board meeting.

3(1) (iv)

The board shall ensure that arrangements are in place to enable all directors to include matters and proposals in the agenda for regular board meetings where such matters and proposals relate to the promotion of business and the management of risks of the bank.

Complied.

All directors are entitled to include matters and proposals in the agenda for Board meetings and this right has been entrenched in the Bank’s internal Code of Corporate Governance.

Monthly meetings are scheduled and informed to the Board at the beginning of each calendar year to enable submission of proposals in the agenda for regular meetings. This process supports the requirement detailed in this Direction and a director may include a proposal (if required) in the agenda of a Board meeting.

3(1) (v)

The board procedures shall ensure that notice of at least 7 days is given of a regular board meeting to provide all directors an opportunity to attend. For all other board meetings, reasonable notice may be given.

Complied.

Monthly meetings are scheduled and informed to the Board at the beginning of each calendar year to provide directors an opportunity to attend.

Formal notice of meetings, the agenda and Board papers related to each Board meeting are circulated at least 7 days in advance of the Board meeting. These documents are uploaded through a secure connection to the tablets of all directors.

3(1) (vi)

The board procedures shall ensure that a director who has not attended at least two-thirds of the meetings in the period of 12 months immediately preceding or has not attended the immediately preceding three consecutive meetings held, shall cease to be a director. Participation at the directors’ meetings through an alternate director shall, however, be acceptable as attendance.

Complied.

The Company Secretary monitors the attendance register to ensure compliance. All directors have attended at least two thirds of the meetings held during the years 2017 and no director has been absent from three consecutive meetings during 2017.

Attendance of Directors at Board meetings is detailed on page 213.

3(1) (vii)

The board shall appoint a company secretary who satisfies the provisions of Section 43 of the Banking Act No. 30 of 1988, whose primary responsibilities shall be to handle the secretariat services to the board and shareholder meetings and to carry out other functions specified in the statutes and other regulations.

Complied.

Company secretary appointed by the Board is an Attorney at Law who satisfies the provision of Section 43 of the Banking Act.

The internal Code of Corporate Governance includes the responsibilities of the Company Secretary as specified in the statutes and other regulations.

3(1) (viii)

All directors shall have access to advice and services of the company secretary with a view to ensuring that board procedures and all applicable rules and regulations are followed.

Complied.

The internal Code of Corporate Governance of the Bank includes a provision to enable all directors to have access to the advice and services of the Company Secretary. For the year 2017, the Company Secretary has provided assistance to the directors when requested.

3(1) (ix)

The company secretary shall maintain the minutes of board meetings and such minutes shall be open for inspection at any reasonable time, on reasonable notice by any director.

Complied.

The Company Secretary maintains detailed Board minutes and circulates minutes to all directors. The minutes are approved at the subsequent Board meetings. The Bank’s internal Code of Corporate Governance also provides that minutes are open for inspection at any reasonable time, upon reasonable notice given by any director. Additionally, copies have been provided of previous meetings to directors when requested.

3(1) (x)

Minutes of board meetings shall be recorded in sufficient detail so that it is possible to gather from the minutes, as to whether the board acted with due care and prudence in performing its duties. The minutes shall also serve as a reference for regulatory and supervisory authorities to assess the depth of deliberations at the board meetings. Therefore, the minutes of a board meeting shall clearly contain or refer to the following: (a) a summary of data and information used by the board in its deliberations; (b) the matters considered by the board; (c) the fact-finding discussions and the issues of contention or dissent which may illustrate whether the board was carrying out its duties with due care and prudence; (d) the testimonies and confirmations of relevant executives which indicate compliance with the board’s strategies and policies and adherence to relevant laws and regulations; (e) the board’s knowledge and understanding of the risks to which the bank is exposed and an overview of the risk management measures adopted; and (f) the decisions and board resolutions.

Complied.

A Board approved procedure is in place for recording the Board minutes by the Company Secretary.

The minutes contain adequate details appropriate to the matters dealt with. The minutes are read together with the corresponding Board papers, which supplement information in the minutes. All matters required to be minuted in terms 3(1) (x ) (a) – (f) are recorded in the minutes.

3(1) (xi)

There shall be a procedure agreed by the board to enable directors, upon reasonable request, to seek independent professional advice in appropriate circumstances, at the bank’s expense. The board shall resolve to provide separate independent professional advice to directors to assist the relevant director or directors to discharge his/her/their duties to the bank.

Complied.

As per the Bank’s internal Code of Corporate Governance there is a process for Board members to obtain Independent professional advice at the expense of the Bank. The Board has obtained professional advice during the year.

3(1) (xii)

Directors shall avoid conflicts of interests, or the appearance of conflicts of interest, in their activities with, and commitments to, other organizations or related parties. If a director has a conflict of interest in a matter to be considered by the board, which the board has determined to be material, the matter should be dealt with at a board meeting, where independent non-executive directors [refer to Direction 3(2)(iv) of these Directions] who have no material interest in the transaction, are present. Further, a director shall abstain from voting on any board resolution in relation to which he/she or any of his/her close relation or a concern in which a director has substantial interest, is interested and he/she shall not be counted in the quorum for the relevant agenda item at the board meeting.

Complied.

The directors are conscious of their obligations to deal with situations where there is a conflict of interest in accordance with the Articles of Association of the Bank and the Corporate Governance Direction No 11 of 2007 (as amended)

The internal Code of Corporate Governance adopted by the Board, requires each Board member to determine whether he/ she has a potential or actual conflict of interest. If a director of the Bank has a conflict of interest in a matter to be considered by the Board, which the Board has determined to be material, such matters are disclosed and discussed at the Board meetings, where independent Non Executive directors who have no material interest in the transaction, are present.

Further directors abstain from voting on Board resolutions in relation to which such directors or any of their close relation/s or a concern in which such directors have substantial interest, and/or are interested in. Further their votes are not counted in the quorum for the relevant agenda item at the Board meeting.

3(1) (xiii)

The board shall have a formal schedule of matters specifically reserved to it for decision to ensure that the direction and control of the bank is firmly under it's authority.

Complied.

Board has a formal schedule of matters specifically reserved to it for decision to ensure that direction and control of the Bank is firmly under its authority.

3(1) (xiv)

The board shall, if it considers that the bank is, or is likely to be, unable to meet its obligations or is about to become insolvent or is about to suspend payments due to depositors and other creditors, forthwith inform the director of Bank Supervision of the situation of the bank prior to taking any decision or action.

Complied.

The Bank is aware of the requirement but the situation has not arisen within the year. A Solvency Statement is prepared quarterly and tabled at the IRMC and the Board.

The Bank also has an IRMC approved Liquidity Contingency Funding Plan in place.

3(1) (xv)

The board shall ensure that the bank is capitalized at levels as required by the Monetary Board in terms of the capital adequacy ratio and other prudential grounds.

Complied.

Monthly and quarterly compliance reports have been submitted to the Board which contains the Capital Adequacy Ratio (CAR). The Bank is fully compliant with the Capital Adequacy requirements stipulated by the Central Bank of Sri Lanka. Also the ICAAP covers capital planning over the next 3 years.

3(1) (xvi)

The board shall publish in the bank’s Annual Report, an annual corporate governance report setting out the compliance with Direction 3 of these Directions.

Complied.

This requirement is met through the presentation of this Report.

3(1) (xvii)

The board shall adopt a scheme of self-assessment to be undertaken by each director annually, and maintain records of such assessments.

Complied.

The Board has a scheme of annual self-assessment and records are maintained by the Company Secretary.

3(2)

The Board’s Composition

3(2) (i)

The number of directors on the board shall not be less than 7 and not more than 13.

Complied.

The number of Board directors during the year 2017 was in compliance with the thresholds detailed in this direction.

As at 31st December 2017, the Board comprised of ten (10) directors.

3(2) (ii)

The total period of service of a director other than a director who holds the position of chief executive officer shall not exceed nine years.

Complied.

None of the directors have exceeded 9 years of service during the year 2017.The Company Secretary monitors this requirement.

3(2) (iii)

An employee of a bank may be appointed, elected or nominated as a director of the bank (hereinafter referred to as an “executive director”) provided that the number of executive directors shall not exceed one-third of the number of directors of the board. In such an event, one of the executive directors shall be the chief executive officer of the bank.

Complied.

The CEO of the Bank is the only executive director and thus the Bank complies with this requirement.

3(2) (iv)

The board shall have at least three independent non-executive directors or one third of the total number of directors, whichever is higher. A non-executive director shall not be considered independent if he/she:

a) has direct and indirect shareholdings of more than 1 per cent of the bank;

b) currently has or had during the period of two years immediately preceding his/her appointment as director, any business transactions with the bank as described in Direction 3(7) hereof, exceeding 10 per cent of the regulatory capital of the bank.

c) has been employed by the bank during the two year period immediately preceding the appointment as director;

d) has a close relation who is a director or chief executive officer or a member of key management personnel or a material shareholder of the bank or another bank. For this purpose, a “close relation” shall mean the spouse or a financially dependent child;

e) represents a specific stakeholder of the bank;

f) is an employee or a director or a material shareholder in a company or business organization:

I. which currently has a transaction with the bank as defined in Direction 3(7) of these Directions, exceeding 10 per cent of the regulatory capital of the bank, or

II. in which any of the other directors of the bank are employed or are directors or are material shareholders; or

III. in which any of the other directors of the bank have a transaction as defined in Direction 3(7) of these Directions, exceeding 10 per cent of regulatory capital in the bank;

Complied.

The Board assesses the independence or non-independence of each non-executive director based on a declaration made by each director to the Company Secretary each year.

During 2017, the number of independent non-executive directors exceeded one - third of the total number of directors on the Board.

As at 31st December 2017 there were 6 independent non-executive directors on the Board. The non-executive directors are detailed on page 212 of this report.

3(2) (v)

In the event an alternate director is appointed to represent an independent director, the person so appointed shall also meet the criteria that applies to the independent director.

Complied.

Directors appoint alternate directors in line with the Articles of the Bank as and when required for a particular meeting. During the year 2017, alternate directors appointed for a particular meeting met the criteria that applies to an independent director.

3(2) (vi)

Non-executive directors shall be persons with credible track records and/or have necessary skills and experience to bring an independent judgment to bear on issues of strategy, performance and resources.

Complied.

A Board approved procedure to select and appoint Non Executive directors is in place.

The non-executive directors of the Bank are persons with credible track records and have necessary skills and experience to bring an independent judgment to bear on issues of strategy, performance, risks and resources.

Please refer the profiles of non-executive directors on pages 188 to 197 of this Report.

3(2) (vii)

A meeting of the board shall not be duly constituted, although the number of directors required to constitute the quorum at such meeting is present, unless more than one half of the number of directors present at such meeting are non-executive directors.

Complied.

The attendance of directors is monitored by the Company Secretary.

All Board meetings have met this requirement as 90% of the Board comprises of non-executive directors.

3(2) (viii)

The independent non-executive Directors shall be expressly identified as such in all corporate communications that disclose the names of Directors of the bank. The bank shall disclose the composition of the board, by category of Directors, including the names of the chairman, executive Directors, non-executive Directors and independent non-executive Directors in the annual corporate governance report.

Complied.

The Independent non-executive directors are expressly identified as such in all corporate communications that disclose the names of directors of the Bank.

The composition of the Board, by category of directors, including the names of the Chairman, executive director, non-executive directors and independent non-executive directors are given on pages 212 to 213 of this Report.

3(2) (ix)

There shall be a formal, considered and transparent procedure for the appointment of new directors to the board. There shall also be procedures in place for the orderly succession of appointments to the board.

Complied.

There is in place a formal, considered and transparent procedure for the appointment of new directors to the Board.

In practice, directors are appointed based on recommendations made by the NC.

3(2) (x)

All directors appointed to fill a casual vacancy shall be subject to election by shareholders at the first general meeting after their appointment.

Complied.

Appointment to fill a casual vacancy is made by the Board on the recommendations of the NC. A person so appointed would stand for re-election at the next Annual General Meeting in accordance with the Articles of Association.

No directors were appointed in 2017 to fill causal vacancies.

3(2) (xi)

(a) If a director resigns or is removed from office, the board shall: (a) announce the director’s resignation or removal and the reasons for such removal or resignation including but not limited to information relating to the relevant director’s disagreement with the bank, if any; and

(b) issue a statement confirming whether or not there are any matters that need to be brought to the attention of shareholders.

Complied.

Mrs. D M A Harasgama and Mr. N S Welikala resigned from the Bank in 2017.

The Bank informed the regulatory authorities and shareholders as per CSE requirements of such resignation stating the reasons for such resignation and confirming that there were no matters that needed to be brought to the attention of shareholders.

3(2) (xii)

A director or an employee of a bank shall not be appointed, elected or nominated as a director of another bank except where such bank is a subsidiary company or an associate company of the first mentioned bank.

Complied.

The NC takes into account this requirement in their deliberations when considering the appointments of directors. The Banks “Compliance Policy and Code of Conduct" further incorporates this requirement for Employees.

No directors or Employees of the Bank is a director of another Bank.

3(3)

CRITERIA TO ASSESS THE FITNESS AND PROPRIETY OF DIRECTORS

3(3) (i)

The age of a person who serves as director shall not exceed 70 years.

Complied.

There are no directors who are over 70 years of age.

3(3) (ii)

A person shall not hold office as a director of more than 20 companies/entities/institutions inclusive of subsidiaries or associate companies of the bank.

Complied.

No director holds directorships of more than 20 companies. The other directorships of each of the directors is disclosed in pages 190 to 197 of the annual report

3(3)

MANAGEMENT FUNCTION DELEGATED BY the BOARD

3(4) (i)

The directors shall carefully study and clearly understand the delegation arrangements in place.

Complied.

The Board periodically reviews and approves the delegation arrangements in place to ensure they are relevant and addresses the needs of the Bank.

Delegation papers are prepared in detail and recommended by the IRMC to the Board.

Terms of Reference (TOR) of each of the Board subcommittees which are incorporated in the respective charters of each Board subcommittee are approved by the Board.

In addition it is to be noted that by delegating, the Board does not lose the authority to deal with matters that have been delegated when necessary.

3(4) (ii)

The board shall not delegate any matters to a board committee, chief executive officer, executive directors or Key Management Personnel, to an extent that such delegation would significantly hinder or reduce the ability of the board as a whole to discharge its functions.

3(4) (iii)

The board shall review the delegation processes in place on a periodic basis to ensure that they remain relevant to the needs of the bank.

3(5)

THE CHAIRMAN AND CHIEF EXECUTIVE OFFICER

3(5) (i)

The roles of chairman and chief executive officer shall be separate and shall not be performed by the same individual.

Complied.

The roles of Chairman and CEO of the Bank are held by separate individuals. In addition, there is a clear division of responsibilities between the Chairman and the CEO thereby maintaining the balance of power between the two roles.

3(5) (ii)

The chairman shall be a non-executive director and preferably an independent director as well. In the case where the chairman is not an independent director, the board shall designate an independent director as the Senior Director with suitably documented terms of reference to ensure a greater independent element. The designation of the Senior Director shall be disclosed in the bank’s Annual Report.

Complied.

The Chairman Mr. A W Atukorala is an independent non-executive director of the Bank. Therefore, the appointment of an independent director as the Senior director does not arise.

3(5) (iii)

The board shall disclose in its corporate governance report, which shall be an integral part of its Annual Report, the identity of the chairman and the chief executive officer and the nature of any relationship [including financial, business, family or other material/relevant relationship(s)], if any, between the chairman and the chief executive officer and the relationships among members of the board.

Complied.

The Company Secretary obtains a declarations from each director to identify the nature of any relationship [including financial, business, family or other material/relevant relationship(s)], if any, between the Chairman and the CEO and the relationships among members of the Board in accordance with this direction.

Based on the said declarations there are no material relationships between the Chairman and the CEO and among the Board members.

3(5) (iv)

The chairman shall: (a) provide leadership to the board; (b) ensure that the board works effectively and discharges its responsibilities; and (c) ensure that all key and appropriate issues are discussed by the board in a timely manner.

Complied.

The Chairman is responsible for the running of the Board, preserving order and ensuring that proceedings at meetings are conducted in a proper manner. Further, he ascertains the views of the directors on the issues being discussed before decisions are taken. The self- evaluation process carried out by the members of the Board each year assists the Chairman to effectively carry out his responsibilities by providing him the required feedback.

3(5) (v)

The chairman shall be primarily responsible for drawing up and approving the agenda for each board meeting, taking into account where appropriate, any matters proposed by the other directors for inclusion in the agenda. The chairman may delegate the drawing up of the agenda to the company secretary.

Complied.

The Chairman draws up the agenda in consultation with the CEO and Company Secretary.

The Bank’s internal Code of Corporate Governance also casts this responsibility with the Chairman.

3(5) (vi)

The chairman shall ensure that all directors are properly briefed on issues arising at board meetings and also ensure that directors receive adequate information in a timely manner.

Complied.

The directors are adequately briefed in the course of discussions by the Chairman, CEO and officers of management in respect of matters that are taken up by the Board.

The following procedures are in place to ensure this:

• Board papers are circulated in advance among the directors.

• Management information is provided on a regular basis to enable directors to assess the performance and stability of the Bank.

• Relevant KMPs are on hand for explanations and clarifications.

• Directors are able to seek independent professional advice on a needs basis at the Bank’s expense.

3(5) (vii)

The chairman shall encourage all directors to make a full and active contribution to the board’s affairs and take the lead to ensure that the board acts in the best interests of the bank.

Complied.

The Chairman ensures that all members effectively participate as a team in Board decisions and directors concerns and comments are duly recorded in the minutes.

3(5) (viii)

The chairman shall facilitate the effective contribution of non-executive directors in particular and ensure constructive relations between executive and non-executive directors.

Complied.

All directors of the Board except the CEO are non-executive directors which encourages active participation. Further, non-executive directors participate in Board appointed subcommittees providing further opportunity for active participation.

In addition, the feedback received from the self-evaluation process carried out by the Board supports the Chairman in improving contributions of non-executive directors.

3(5) (ix)

The chairman, shall not engage in activities involving direct supervision of key management personnel or any other executive duties whatsoever.

Complied.

Chairman is a non-executive director and he does not directly get involved in the supervision of KMPs or any other executive duties.

“Role of the Chairman” is included in the Bank’s internal Code of Corporate Governance.

3(5) (x)

The chairman shall ensure that appropriate steps are taken to maintain effective communication with shareholders and that the views of shareholders are communicated to the board.

Complied.

Shareholders are encouraged to provide their feedback to the Company Secretary using feedback forms made available with the Annual Report. In addition, there is an e-mail address dedicated for investor relations and the link is available on the Bank’s website. The Bank also has a dedicated Investor Relations Team. The Chairman together with the CEO ensures effective communication with shareholders through investor’s forums held each quarter and through continuous engagements with our institutional investors. Members of the Board are apprised of the views of major investors and other key stakeholders pursuant to these meetings.

3(5) (xi)

The chief executive officer shall function as the apex executive-in-charge of the day-to-day-management of the bank’s operations and business.

Complied.

The CEO is responsible for providing the leadership, expertise and professional environment within the Bank for the implementation of the Board’s policies and the achievement of the Bank’s goals and objectives. The operations of the Bank are carried out in conformity to this requirement.

3(6)

BOARD APPOINTED COMMITTEES

3(6) (i)

Each bank shall have at least four board committees as set out in Directions 3(6)(ii), 3(6)(iii), 3(6)(iv) and 3(6)(v) of these Directions. Each committee shall report directly to the board. All committees shall appoint a secretary to arrange the meetings and maintain minutes, records, etc., under the supervision of the chairman of the committee. The board shall present a report of the performance on each committee, on their duties and roles at the annual general meeting.

Complied.

The Board has established a Strategic Issues Committee, Credit Committee and a Related Party Transactions Review Committee in addition to the four Board subcommittees required in terms of the Direction, namely the Board Audit Committee, Human Resources and Remuneration Committee, Nominations Committee and Integrated Risk Management Committee.

The TOR of the Corporate Governance and Legal Affairs Committee was amalgamated and included into the TOR of the IRMC.

Recommendations of such committees are addressed directly to the Board and minutes of the same are discussed and noted at the main Board Meeting.

This Annual report includes individual reports of each such subcommittee on pages 268 to 280 which reports include a summary of duties, roles and performance of each subcommittee.

3(6) (ii)

The following rules shall apply in relation to the Audit Committee:

(a) The chairman of the committee shall be an independent non-executive director who possesses qualifications and experience in accountancy and/or audit.

Complied.

Mr. T L F Jayasekara, the Chairman of the BAC is an independent non-executive director and a Fellow Member of the Institute of Chartered Accountants of Sri Lanka and an Associate Member of the Chartered Institute of Management Accountants, UK.

(b) All members of the committee shall be non-executive directors.

Complied.

All members of the BAC are non-executive directors.

(C) The committee shall make recommendations on matters in connection with: (i) the appointment of the external auditor for audit services to be provided in compliance with the relevant statutes; (ii) the implementation of the Central Bank guidelines issued to auditors from time to time; (iii) the application of the relevant accounting standards; and (iv) the service period, audit fee and any resignation or dismissal of the auditor; provided that the engagement of the Audit partner shall not exceed five years, and that the particular Audit partner is not re-engaged for the audit before the expiry of three years from the date of the completion of the previous term.

Complied.

The matters referred to in the Direction are reviewed and appropriate recommendations are made by the BAC;

(i) Re-appointment of the external auditor for audit services has been recommended to the Board by the BAC, after reviewing the performance of the external auditor. The BAC has discussed the audit plan and methodology with the external auditors.

(ii) – (iii) BAC has discussed the implementation of the Central Bank guidelines issued to auditors from time to time and the application of the relevant accounting standards;

(iv) The external Audit Partner was rotated during 2013 as per the five-year rotation requirement, in order to ensure the independence of the auditor to comply with the requirements of this Direction. The BAC evaluates and makes recommendations to the Board with regard to the audit fee.

Refer the ‘Report of the Board Audit Committee’ given on pages 275 to 277.

(d) The committee shall review and monitor the external auditor’s independence and objectivity and the effectiveness of the audit processes in accordance with applicable standards and best practices.

Complied.

The BAC obtains representations from the external auditor on their independence and that the audit is carried out in accordance with the Sri Lanka Accounting Standards.

(e) The Committee shall develop and implement a policy on the engagement of an External Auditor to provide non-audit services that are permitted under the relevant statutes, regulations, requirements and guidelines. In doing so, the Committee shall ensure that the provision by an External Auditor of non-audit services does not impair the External Auditor’s independence or objectivity. When assessing the External Auditor’s independence or objectivity in relation to the provision of non-audit services, the Committee shall consider:

(i) whether the skills and experience of the audit firm make it a suitable provider of the non-audit services;

(ii) whether there are safeguards in place to ensure that there is no threat to the objectivity and/or independence in the conduct of the audit resulting from the provision of such services by the External Auditor; and

(iii) whether the nature of the non-audit services, the related fee levels and the fee levels individually and in aggregate relative to the audit firm, pose any threat to the objectivity and/or independence of the External Auditor.

Complied.

A Policy for ‘Engaging the external auditor for non-audit services’ is in place which covers all aspects stated in this Direction. This Policy was reviewed and updated by the BAC and Board in October 2017.

(f) The Committee shall, before the audit commences, discuss and finalize with the External Auditors the nature and scope of the audit, including:

(i) an assessment of the Bank’s compliance with the relevant Directions in relation to corporate governance and the management’s internal controls over financial reporting; (ii) the preparation of Financial Statements for external purposes in accordance with relevant accounting principles and reporting obligations; and (iii) the co-ordination between firms where more than one audit firm is involved.

Complied.

The BAC Charter requires the BAC to discuss and finalize with the external auditor the nature and scope of the audit. In order to comply, the external auditors make a presentation at the BAC meeting detailing the proposed audit plan and scope.

The Committee discussed and finalized the audit plan, methodology and scope with the external auditor to ensure that it includes:

An assessment of the Bank’s compliance with the relevant Directions in relation to corporate governance and internal controls over financial reporting;

The preparation of financial statements for external purposes in accordance with relevant accounting principles and reporting obligations.

All audits within the Group other than NDB Capital Bangladesh are carried out by the same external auditor. In respect of NDB Capital Bangladesh, the NDB external auditor coordinates directly and if there are any issues, they are discussed with the BAC.

(g) The Committee shall review the financial information of the Bank, in order to monitor the integrity of the Financial Statements of the Bank, its Annual Report, accounts and quarterly reports prepared for disclosure, and the significant financial reporting judgments contained therein. In reviewing the Bank’s Annual Report and accounts and quarterly reports before submission to the Board, the Committee shall focus particularly on: (i) major judgmental areas; (ii) any changes in accounting policies and practices; (iii) significant adjustments arising from the audit; (iv) the going concern assumption; and (v) the compliance with relevant accounting standards and other legal requirements.

Complied.

Quarterly financial statements as well as year end financial statements are reviewed and discussed at BAC meetings. Once the members of the BAC have obtained required clarifications in respect of all aspects included in the financial statements, such financial statements are recommended for approval of the Board of Directors.

(h) The Committee shall discuss issues, problems and reservations arising from the interim and final audits, and any matters the Auditor may wish to discuss including those matters that may need to be discussed in the absence of Key Management Personnel, if necessary.

Complied.

The Committee met the external auditors in February and October 2017, without the presence of the Executive Management, to discuss issues, concerns and reservations arising from their audits.

(i) The Committee shall review the External Auditor’s Management Letter and the management’s response thereto.

Complied.

BAC reviewed the External Auditor’s Management Letter for the year ended 2016 and the Management’s response thereto.

(j) The Committee shall take the following steps with regard to the internal audit function of the Bank:

(i) Review the adequacy of the scope, functions and resources of the Internal Audit Department, and satisfy itself that the department has the necessary authority to carry out its work;

(ii) Review the internal audit programme and results of the internal audit process and, where necessary, ensure that appropriate actions are taken on the recommendations of the Internal Audit Department;

(iii) Review any appraisal or assessment of the performance of the head and senior staff members of the Internal Audit Department;

(iv) Recommend any appointment or termination of the head, senior staff members and outsourced service providers to the internal audit function;

(v) Ensure that the Committee is appraised of resignations of senior staff members of the Internal Audit Department including the Chief Internal Auditor and any outsourced service providers, and to provide an opportunity to the resigning senior staff members and outsourced service providers to submit reasons for resigning;

(vi) Ensure that the internal audit function is independent of the activities it audits and that it is performed with impartiality, proficiency and due professional care;

Complied.

The BAC has oversight of the Group Audit Department (GAD) of the Bank and carries out the following duties:

Reviews and discusses with the Head of Group Audit (HGA) the annual Audit Plan covering the Group, the adequacy of the scope and functions and the resources of GAD.

The Audit Plan for the year is approved by the BAC and the progress is tabled at the BAC meetings. The BAC reviews the internal audit reports and discusses the Management Action Plans to resolve the issues raised by GAD. Further, BAC Chairman is kept informed of “Critical” and “Significant” issues arising from ongoing audits, as a “Heads up”. All audit findings are sent to Operational Risk Department for inclusion in the Risk Grid and for necessary follow up.

The BAC reviews the performance of the HGA, based on the feedback given by the CEO and BAC Chairman. Further the senior team members’ performances are discussed with the BAC.

Senior appointments made to GAD are informed to the BAC. (There were no senior level appointments during 2017).

BAC is appraised of any resignations of senior level staff members of GAD and are provided an opportunity to submit reasons for resignation.

Ensures that the internal audit function is independent of the activities it audits and that it is performed with impartiality, proficiency and due professional care. The GAD staff reports directly to the HGA who in turn reports directly to the BAC.

(k) The Committee shall consider the major findings of internal investigations and management’s responses thereto.

Complied.

Major findings of internal investigations and Management’s responses thereto are reviewed by the BAC.

(l) The Chief Finance Officer, the Chief Internal Auditor and a representative of the External Auditors may normally attend meetings. Other Board Members and the Chief Executive Officer may also attend meetings upon the invitation of the Committee. However, at least twice a year, the Committee shall meet with the External Auditors without the Executive directors being present.

Complied.

HGA and the Bank’s external auditors, Messrs.’ Ernst & Young attended all meetings as a permanent invitee. The CEO attended meetings as well on invitation and other members of the Senior Management were invited to attend meetings on a need basis. CFO/AVP Finance and Planning also attended all meetings on invitation.

The Chairman of the Bank as an optional invitee attended two meetings during the year.

The BAC met the external auditors twice during the year (i.e. in February and October 2017) without the presence of KMPs.

(m) The Committee shall have: (i) explicit authority to investigate into any matter within its terms of reference; (ii) the resources which it needs to do so; (iii) full access to information; and (iv) authority to obtain external professional advice and to invite outsiders with relevant experience to attend, if necessary.

Complied.

The Charter of the BAC clearly defines the authority and terms of reference of the Committee, which is in compliance with this guideline.

(n) The Committee shall meet regularly, with due notice of issues to be discussed and shall record its conclusions in discharging its duties and responsibilities.

Complied.

The BAC has scheduled regular meetings and met seven times during 2017. Members of the BAC are served with due notice of issues to be discussed and the conclusions in discharging its duties and responsibilities are recorded in the minutes of the meetings maintained by HGA who functions as the Secretary to the BAC.

(o) The Board shall disclose in an informative way; (i) details of the activities of the Audit Committee; (ii) the number of Audit Committee meetings held in the year; and (iii) details of attendance of each individual director at such meetings.

Complied.

Please refer ‘Board Audit Committee Report’ on pages 275 to 277 for the details of the activities of the Audit Committee.

Attendance of the Committee members at each of these meetings is given in the table on page 216 of the Annual Report.

(p) The Secretary of the Committee (who may be the Company Secretary or the Head of the Internal Audit function) shall record and keep detailed minutes of the committee meetings.

Complied.

The HGA functions as the Secretary to the BAC and maintains detailed minutes of all meetings. Copies of these approved minutes have been tabled at Board Meetings.

(q) The Committee shall review arrangements by which employees of the Bank may, in confidence, raise concerns about possible improprieties in financial reporting, internal control or other matters. Accordingly, the Committee shall ensure that proper arrangements are in place for the fair and independent investigation of such matters and for appropriate follow-up action and to act as the key representative body for overseeing the Bank’s relations with the External Auditor.

Complied.

The Bank has in place a Board approved Whistle-Blowing Policy, which was revised and updated in March 2017. The employees of the Bank may, in confidence, raise concerns about possible improprieties in financial reporting, internal control or other matters. A process has been established to track such whistle-blowing and take necessary action.

The BAC is the key representative body for overseeing the Banks’ relations with the external auditor.

3(6) (iii)

Human Resources and Remuneration Committee (HRRC) - Composition & Responsibilities

Complied.

Please refer page 268 for the composition and responsibilities of the Human Resources and Remuneration Committee (HRRC).

(a) Determine the remuneration policy relating to directors, Chief Executive Officer (CEO) and Key Management Personnel of the Bank

Complied.

The HRRC makes recommendations on remuneration payable to directors and KMPs of the Bank.

There is in place a Board approved Remuneration Policy and process for directors, CEO and KMPs.

(b) Set goals and targets for the directors, CEO and the Key Management Personnel.

Complied.

The goals and targets set for the CEO ad KMPs were reviewed and approved by the HRRC and noted/ approved by the Board. The goals and targets for the directors for the year 2017 have been deliberated in detail and approved at HRRC and Board level.

(c ) Evaluate the performance of the CEO and Key Management Personnel against the set targets and goals periodically and determine the basis for revising remuneration, benefits and other payments of performance based incentives.

Complied.

The performance of KMPs against set goals and targets are evaluated by the HRRC in March of every year and recommendations are then discussed and approved by the full Board. The CEO’s performance will be evaluated by the full Board. The above process was compiled with in 2017 for the year 2016.

(d) The CEO shall be present at all meetings of the Committee, except when matters relating to the CEO are being discussed.

Complied.

The CEO was present at all meetings and stepped out when matters relating to the CEO were discussed.

3(6) (iv)

Nomination Committee (NC) -Composition & Responsibilities

Complied.

Please refer page 270 for the composition and responsibilities of the NC.

(a) The Committee shall implement a procedure to select/appoint new directors, CEO and Key Management Personnel.

Complied.

The NC has in place a procedure to select new directors.

A Board approved procedure to select CEO and KMPs has been in place since December 2008 and further revised in 2014.

(b) The Committee shall consider and recommend (or not recommend) the re-election of current directors, taking into account the performance and contribution made by the director concerned towards the overall discharge of the Board’s responsibilities.

Complied.

This is a requirement of the Nominations Committee Charter.

The NC determines the directors who will be re-elected every year pursuant to taking into account the performance and contribution made by the director concerned towards the overall discharge of the Board’s responsibilities. The Committee has considered and recommended the re-election and re-appointment of Mr. T L F Jayasekara and Mrs K Fernando.

(c) The Committee shall set the criteria such as qualifications, experience and key attributes required for eligibility to be considered for appointment or promotion to the post of CEO and the key management positions.

Complied.

The NC has set a procedure to assess eligibility including criteria such as qualifications, experience and key attributes, for appointment or promotion to Key Management Positions including the position of the CEO.

The committee is guided by applicable statutes in considering the suitable criteria for each appointment/promotion.

(d) The Committee shall ensure that directors, CEO and Key Management Personnel are fit and proper persons to hold office as specified in the criteria given in Direction 3 (3) and as set out in the statutes.

Complied.

The annual declarations from directors are submitted to the NC to ensure that they are fit and proper persons to hold office as specified in the criteria given in Direction 3(3) and as set out in the statutes. The Company Secretary has obtained the declaration for the year 2017 from the directors through the NC and submitted same to CBSL.

Declarations are obtained from KMPs at the time of appointment.

(e) The Committee shall consider and recommend from time to time, the requirements of additional/new expertise and the succession arrangements for retiring directors and Key Management Personnel.

Complied.

The NC considers board vacancies based on the expertise required by the Bank and recommends suitable candidates when necessary in accordance with the Board approved procedure for selection and appointment of directors.

The NC also approves the Succession Plan for KMPs.

A Succession Plan for KMPs was approved by the NC and the Board in 2017.

(f) The Committee shall be chaired by an Independent director and preferably be constituted with a majority of Independent directors. The CEO may be present at meetings by invitation.

Complied.

The NC is chaired by the Chairman of the Bank who is an independent director and is constituted by a majority of independent directors. The CEO is present only if invited.

3(6) (v)

Integrated Risk Management Committee (IRMC) - Composition & Responsibilities

Complied.

Please refer page 273 for the composition and responsibilities of the IRMC. The Terms of Reference of the IRMC was reviewed and updated in 2017.

(a) The Committee shall consist of at least three non-executive directors, Chief Executive Officer and Key Management Personnel supervising broad risk categories - i.e., credit, market, liquidity, operational and strategic risks. The Committee shall work with Key Management Personnel very closely and make decisions on behalf of the Board within the framework of the authority and responsibility assigned to the Committee.

Complied.

In 2017 the Committee was reconstituted to align itself more closely with this requirement.

Please see detailed Report on page 273 of this report.

(b) The Committee shall assess all risks - i.e., credit, market, liquidity, operational and strategic risks to the Bank on a monthly basis through appropriate risk indicators and management information. In the case of Subsidiary Companies and Associate Companies, risk management shall be done, both on a Bank basis and Group basis.

Complied.

The IRMC assesses all risks of the Bank and Group on a monthly basis through key risk indicators, risk dashboards and through quarterly risk assessment reports done for the Bank and Group. The Bank has formed management committees to assess risks on a monthly/ quarterly basis and their findings are submitted to the IRMC and a summary of the minutes of the IRMC and quarterly risk assessment reports are submitted to the main Board.

(c) The Committee shall review the adequacy and effectiveness of all management level committees such as the Credit Committee and the Asset-Liability Committee to address specific risks and to manage those risks within quantitative and qualitative risk limits as specified by the Committee.

Complied.

The adequacy and effectiveness of all management level Committees against the respective TORs based on an independent assessment was reviewed at IRMC meeting and the result was satisfactory.

Further all members carried out self-assessments for the year 2017 and the findings were at a satisfactory level.

(d) The Committee shall take prompt corrective action to mitigate the effects of specific risks in the case such risks are at levels beyond the prudent levels decided by the Committee on the basis of the Bank’s policies and regulatory and supervisory requirements.

Complied.

The IRMC takes prompt corrective action to mitigate the effects of specific risks in the case such risks are at levels beyond the prudent levels decided by IRMC on the basis of the Bank’s policies and regulatory and supervisory requirements. The risk appetite of the Bank decided through the ICAAP was approved by the Board.

(e) The Committee shall meet at least quarterly to assess all aspects of risk management including updated business continuity plans.

Complied.

The Committee has met 6 times in the year 2017.

(f) The Committee shall take appropriate actions against the officers responsible for failure to identify specific risks and take prompt corrective actions as recommended by the Committee, and/or as directed by the director of Bank Supervision.

Complied.

The IRMC shall if the need arises take action appropriate to the relevance of the situation as per the Bank’s Human Resources Policy.

(g) The Committee shall submit a risk assessment report within a week of each meeting to the Board seeking the Board’s views, concurrence and/or specific Directions.

Complied.

A detailed report is submitted to the Board subsequent to the IRMC meeting seeking the Board’s views, concurrence and/or specific directions.

(h) The Committee shall establish a compliance function to assess the Bank’s compliance with laws, regulations, regulatory guidelines, internal controls and approved policies on all areas of business operations. A dedicated compliance officer selected from Key Management Personnel shall carry out the compliance function and report to the Committee periodically.

Complied.

The Bank has appointed a dedicated Compliance Officer who is a KMP to head the compliance function of the Bank.

The compliance function is an independent function of the Bank that supports the Board of Directors and Senior Management of the Bank to manage compliance risks by supporting the Bank to embed a culture of compliance within the Bank, disseminate new laws and regulations to business in a timely manner, provide guidance on the interpretation of regulatory requirements, support business with the creation and implementation of regulatory compliant policies and procedures, undertake independent compliance monitoring of business with relevant laws and regulations and all measures taken to mitigate compliance risks.

The Compliance Officer submits to the IRMC and the Board a detailed report on the Compliance status of the Bank each quarter.

3(7)

RELATED PARTY TRANSACTION

3(7) (i)

The board shall take the necessary steps to avoid any conflicts of interest that may arise from any transaction of the bank with any person, and particularly with the following categories of persons who shall be considered as “related parties” for the purposes of this Direction:

a) Any of the bank’s subsidiary companies;

b) Any of the bank’s associate companies;

c) Any of the Directors of the bank;

d) Any of the bank’s key management personnel;

e) A close relation of any of the bank’s Directors or key management personnel;

f) A shareholder owning a material interest in the bank;

g) A concern in which any of the bank’s Directors or a close relation of any of the bank’s Directors or any of its material shareholders has a substantial interest.

Complied.

The Bank has is in place a Board approved Related Party Policy (RPT Policy) which has set out the procedure to be followed when transacting with related parties. The RPT Policy was adopted by the Bank to identify, approve, disclose and monitor transactions with related parties of the Bank.

The Bank has in place a list of related parties which is updated as and when changes occur and reviewed on a quarterly basis to ensure all related parties are listed accurately.

The list of related parties is circulated to all relationships managers of business units and branch managers together with an internal circular which describes the regulations that would apply when dealing with related parties.

Further every quarter a sign off is obtained from the business lines confirming that they have complied with the related party policy when entering into a transaction with a related party.

These processes are in place to remind business lines of the regulatory requirements in relation to related party transactions thereby ensuring that the Bank avoid conflicts of interest with related parties of the Bank.

The Bank has obtained the Annual declarations in 2017 from the individual directors confirming that they have avoided conflicts of interest.

3(7)(ii)

The type of transactions with related parties that shall be covered by this Direction shall include the following:

a) The grant of any type of accommodation, as defined in the Monetary Board’s Directions on maximum amount of accommodation,

b) The creation of any liabilities of the bank in the form of deposits, borrowings and investments,

c) The provision of any services of a financial or non-financial nature provided to the bank or received from the bank,

d) The creation or maintenance of reporting lines and information flows between the bank and any related parties which may lead to the sharing of potentially proprietary, confidential or otherwise sensitive information that may give benefits to such related parties.

Complied.

Related Party Transactions Policy of the Bank covers all transactions that come within the scope of this Direction.

3(7)(iii)

The board shall ensure that the bank does not engage in transactions with related parties as defined in Direction 3(7)(i) above, in a manner that would grant such parties “more favourable treatment” than that accorded to other constituents of the bank carrying on the same business. In this context, “more favourable treatment” shall mean and include treatment, including the:

a) Granting of “total net accommodation” to related parties, exceeding a prudent percentage of the bank’s regulatory capital, as determined by the board. For purposes of this sub-direction:

I. “Accommodation” shall mean accommodation as defined in the Banking Act Directions, No.7 of 2007 on Maximum Amount of Accommodation.

II. The “total net accommodation” shall be computed by deducting from the total accommodation, the cash collateral and investments made by such related parties in the bank’s share capital and debt instruments with a maturity of 5 years or more.

b) Charging of a lower rate of interest than the bank’s best lending rate or paying more than the bank’s deposit rate for a comparable transaction with an unrelated comparable counterparty;

c) Providing of preferential treatment, such as favourable terms, covering trade losses and/or waiving fees/commissions, that extend beyond the terms granted in the normal course of business undertaken with unrelated parties;

Complied.

A list identifying Related Parties of the Bank in line with this Direction is shared with business lines on a quarterly basis.

The regulations and process that needs to be complied with is explained in an internal circular which accompanies the related party list.

Business lines are requested to ensure compliance with the required regulation and to refrain from granting related parties of the Bank “more favorable treatment”.

Further the Compliance Department reviews transactions with related parties on an ongoing basis to determine if “more favorable treatment” have been offered to them. Any deviations are required to be reported to the Related Party Transactions Review Committee.

d) Providing services to or receiving services from a related-party without an evaluation procedure;

e) Maintaining reporting lines and information flows that may lead to sharing potentially proprietary, confidential or otherwise sensitive information with related parties, except as required for the performance of legitimate duties and functions.

3(7) (iv)

A bank shall not grant any accommodation to any of its directors or to a close relation of such director unless such accommodation is sanctioned at a meeting of its board of directors, with not less than two-thirds of the number of directors other than the director concerned, voting in favour of such accommodation. This accommodation shall be secured by such security as may from time to time be determined by the Monetary Board as well.

Complied.

This requirement has been included in the Bank’s Related Party Policy. The Company Secretary upon being informed of a transaction with a related party shall ensure compliance with this requirement.

3(7) (v)

a) Where any accommodation has been granted by a bank to a person or a close relation of a person or to any concern in which the person has a substantial interest, and such person is subsequently appointed as a director of the bank, steps shall be taken by the bank to obtain the necessary security as may be approved for that purpose by the Monetary Board, within one year from the date of appointment of the person as a director.

b) Where such security is not provided by the period as provided in Direction 3(7)(v)(a) above, the bank shall take steps to recover any amount due on account of any accommodation, together with interest, if any, within the period specified at the time of the grant of accommodation or at the expiry of a period of eighteen months from the date of appointment of such director, whichever is earlier.

c) Any director who fails to comply with the above sub-directions shall be deemed to have vacated the office of director and the bank shall disclose such fact to the public.

d) This sub-direction, however, shall not apply to a director who at the time of the grant of the accommodation was an employee of the bank and the accommodation was granted under a scheme applicable to all employees of such bank.

Complied.

Prior to the appointment of a director, the Bank is required to submit an affidavit disclosing all their interest with the Bank. The Company Secretary is aware of the requirement in this direction and will take necessary action to inform the relevant director and the business unit in this regard.

Such a situation has not arisen during the year 2017.

3(7) (vi)

A bank shall not grant any accommodation or “more favourable treatment” relating to the waiver of fees and/or commissions to any employee or a close relation of such employee or to any concern in which the employee or close relation has a substantial interest other than on the basis of a scheme applicable to the employees of such bank or when secured by security as may be approved by the Monetary Board in respect of accommodation granted as per Direction 3(7)(v) above.

Complied.

No favourable treatment / accommodation is provided to Bank employees other than staff benefits. Employees of the Bank are informed through operational circulars to refrain from granting favourable treatment to other employees or their close relations or to any concern in which an employee or close relation has a substantial interest.

3(7) (vii)

No accommodation granted by a bank under Direction 3(7)(v) and 3(7)(vi) above, nor any part of such accommodation, nor any interest due thereon shall be remitted without the prior approval of the Monetary Board and any remission without such approval shall be void and of no effect.

Complied.

Such a situation has not arisen in the Bank to date.

3(8)

DISCLOSURES

3(8) (i)

The board shall ensure that: (a) annual audited financial statements and quarterly financial statements are prepared and published in accordance with the formats prescribed by the supervisory and regulatory authorities and applicable accounting standards, and that (b) such statements are published in the newspapers in an abridged form, in Sinhala, Tamil and English.

Complied.

The financial statement for the year ended 31st December 2017 and quarterly financial statements are in conformity with all rules and regulations. These statements have been published in the newspaper in all three languages.

3(8) (ii)

The board shall ensure that the following minimum disclosures are made in the Annual Report:

a) A statement to the effect that the annual audited financial statements have been prepared in line with applicable accounting standards and regulatory requirements, inclusive of specific disclosures.

Complied.

Compliance with applicable accounting standards and regulatory requirements has been reported under the ‘Directors Responsibility for Financial Report’ on page 281. The CEO’s and CFO’s responsibility statement on page 285 and Note 02 (Statement of Compliance) to the Financial Statements on page 303.

b) A report by the board on the bank’s internal control mechanism that confirms that the financial reporting system has been designed to provide reasonable assurance regarding the reliability of financial reporting, and that the preparation of financial statements for external purposes has been done in accordance with relevant accounting principles and regulatory requirements.

Complied.

The Directors Report on the effectiveness of the internal control system over Financial Reporting is given under the “Statement of Internal Control” on, pages 283 and 284.

c) The Assurance Report issued by the Auditors under “Sri Lanka Standard on Assurance Engagements on SLSAE 3050 – Assurance Reports for Banks on Directors’ Statement on Internal Control’.

Complied.

The Assurance Report issued by the External Auditor on the internal control over Financial Reporting based on the auditing framework issued by ICASL, is detailed on page 286 of this report.

d) Details of Directors, including names, fitness and propriety, transactions with the bank and the total of fees/remuneration paid by the bank.

Complied.

Please refer "Board Directors" on pages 188 - 197 "Directors Interest in Contracts with the Bank" on pages 263 and pages 257 for Directors remuneration.

Details of Directors’ transactions with the Bank are given below:

Transactions

Outstanding balance as at 31.12.2017
LKR’000

Accommodation

1,000

Deposits

3,682

Investments

-

e) Total net accommodation as defined in 3(7)(iii) granted to each category of related parties. The net accommodation granted to each category of related parties shall also be disclosed as a percentage of the bank’s regulatory capital.

Complied.

Total Net Accommodation granted to related parties as a percentage of the Bank's regulatory capital are given below:

Category of Related Parties

Net Accommodation as at 31.12.2017

LKR’000

% of Regulatory Capital

Directors/Close Family Members/Substantial Interest concerns

1,000

0.00%

Key Management Personnel/Close Family members/ Substantial Interest concerns

12,043

0.03%

The Bank’s subsidiaries and associate companies

600,000

1.57%

f) The aggregate values of remuneration paid by the bank to its key management personnel and the aggregate values of the transactions of the bank with its key management personnel, set out by broad categories such as remuneration paid, accommodation granted and deposits or investments made in the bank.

Complied.

Aggregate values of remuneration paid by the Bank and transactions of the Bank with its KMPs

Transaction Type

Aggregate values/Outstanding balances as at 31.12.2107 in LKR '000

Remuneration Paid

249,820

Accommodation

12,043

Deposits

270,731

Investments

7,000

g) A confirmation by the Board of Directors in its Annual Corporate Governance Report that all the findings of the ‘Factual Findings Reports’ of Auditors issued under ‘Sri Lanka Related Services Practice Statement 4750’ have been incorporated in the Annual Corporate Governance Report.

Complied by this Report.

h) A report setting out details of the compliance with prudential requirements, regulations, laws and internal controls and measures taken to rectify any material non-compliances.

Complied.

There are no material non compliance to prudential requirements regulations, laws and internal controls affecting the Bank

i) A statement of the regulatory and supervisory concerns on lapses in the bank’s risk management, or non-compliance with these Directions that have been pointed out by the Director of Bank Supervision, if so directed by the Monetary Board to be disclosed to the public, together with the measures taken by the bank to address such concerns.

Complied.

There were no supervisory concerns on lapses in the Bank's Risk Management System or non-compliance with this Direction, that have been pointed out by the Director of the Bank Supervision Department of the CBSL and requiring disclosure to the public.

Statement of Compliance - Code of Best Practices on Corporate Governance (the Code) issued jointly by the Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka) and the Securities and Exchange Commission of Sri Lanka.

The Code is intended to provide a corporate governance framework that supports strong business ethics, sound policies and procedures and an effective monitoring system which is in line with international best practices. The Code is broadly divided into two areas, namely the Company and Shareholders.

I. The Company

Key Principles are detailed under the following broad areas viz. Directors, Director’s Remuneration, Relations with Shareholders, Accountability and Audit.

Ii Shareholders

Key Principles are detailed under the following broad areas viz. Institutional Investors, Other Investors and Sustainability Reporting The Bank’s adherence with the Code is detailed below with explanatory comments as follows:

Corporate Governance Principle

Compliance Status

A. 1 THE BOARD – As at 31st December 2017 the Board comprised of ten directors, nine of whom, including the Chairman, function in a non-executive capacity. The members of the Board consists of professionals in the fields of banking, finance, insurance, management, IT and law and possess the skills, experience and leadership required to direct, lead and control the Bank . The Chief Executive Officer (CEO) is the only executive director. The Board has appointed several Board subcommittees to assist in the discharge of their collective responsibilities. The Bank is mindful of the need to maintain an appropriate mix of skills and experience in the Board through a regular review of its composition in ensuring that the skill representation is in alignment with current and future needs of the Bank. Additionally, individual directors are encouraged to seek expert opinion and/or professional advice on matters where they may not have full knowledge or expertise.

A.1.1. Board meetings

Complied.

The Board usually meets on monthly intervals, but meets more frequently whenever it is necessary. The Board met fourteen (14) times during the year which included two special meetings. Scheduled Board and Board subcommittee meetings are arranged at the beginning of each calendar year. Attendance at Board and subcommittee meetings are provided on pages 213 and 216.

A.1.2. Role of the Board - Provide entrepreneurial leadership of the Bank within a framework of prudent and effective controls risks to be assessed and managed.

• Formulation and implementation of a sound business strategy;.

Complied.

The Board is responsible to stakeholders for creating and delivering sustainable shareholder value through the management of the Bank and Group‘s businesses. It determines the strategic objectives and policies of the Bank and Group to deliver such long-term value, providing overall strategic direction within a framework of rewards, incentives and controls. The Bank’s overall business strategy for 2017-2020 was approved by the Board in June 2017 as detailed under Section 3(1)(i)(b) of the CBSL table on page 220 of this report.

• The CEO and management team possess the skills, experience and knowledge to implement the strategy

Complied.

The Human Resources and Remuneration Committee (HRRC) and the Nominations Committee (NC) ensures that the CEO and Key Management Personnel (KMP) have the required skills, experience and knowledge to implement strategy.

The CEO and the Leadership Team consist of senior bankers with an average experience of 25 years in the field of banking and finance.

The profiles of The Leadership Team are available on the pages 198 to 201 of this report

• The adoption of an effective CEO and KMP succession strategy;

Complied.

The Succession Plan of the Bank was approved by the Board at its meeting held in September 2017

• An effective system to secure integrity of information, internal controls, business continuity and risk management;

Complied.

The Board is responsible for the overall risk framework of the Bank.

The IRMC appointed by the Board, reviews and recommends to the Board, the Bank’s risk policies and procedures defining the Bank’s risk appetite, identifying principal risks, setting governance structures and implementing policies and systems in line with the Integrated Risk Management Framework to measure, monitor and manage the principal risks of the Bank. The Board has approved risk management policies and procedures as reviewed and recommended by the IRMC, based on these parameters and as required by this Direction.

There is in place an adequate system of internal controls. Policies relating to securing Information, business continuity and risk management have been approved by the Board. These policies have been reviewed by either the Integrated Risk Management Committee (IRMC) or Board Audit Committee (BAC).

Board Audit Committee reviews Internal Audit reports submitted by the Internal Audit Department and monitors follow up action. Further, based on the assessment of Internal Control Over Financial Reporting (ICOFR), Directors concluded that the Bank’s Internal Control Over Financial Reporting is effective.

Our Business Continuity Plan/ Disaster Recovery Drill was rehearsed twice during the year.

The following reports provide further insight in this regard:

• Risk Management Report on pages 135 to 186

• The Board Integrated Risk Management Committee Report on pages 273 to 274

• Refer Director’s Statement on Internal Control (pages 283 to 284)

• BAC Subcommittee Report report (pages 275 to 277)

• Compliance with laws, regulations and ethical standards;

Complied.

The Bank has appointed a dedicated Compliance Officer who is a Key Management Personnel to head the compliance function of the Bank.

The compliance function is an independent function of the Bank that supports the Board of Directors and Senior Management of the Bank to manage compliance risks by supporting the Bank to embed a culture of compliance within the Bank, disseminate new laws and regulations to business in a timely manner, provide guidance on the interpretation of regulatory requirements, support business with the creation and implementation of regulatory compliant policies and procedures, undertake independent compliance monitoring of business with relevant laws and regulations and all measures taken to mitigate compliance risks.

The Compliance Officer submits to the IRMC and the Board a detailed report on the Compliance status of the Bank each quarter.

• All stakeholder interests are considered in corporate decisions

Complied.

The Board of Directors considers the views/impact on all stakeholders of the Bank when decisions are made at Board meetings.

• Recognizing sustainable business development in Corporate Strategy, decisions and activities;

Complied.

Sustainable business development is one of the key areas of focus considered by the Board when taking decisions. Please refer to the Bank’s Sustainability Report on page 35 for more details.

• Board approved accounting and compliance with financial regulations;

Complied.

BAC and Board review accounting policies annually to ensure that they are in line with the business model of the Bank and evolving international and local accounting standards and industry best practice.

The Board ensures that the approved accounting standards and financial regulations are complied with when Financial Statements are being prepared.

• Fulfilling such other Board functions as are vital, given the scale, nature and complexity of the business concerned

Complied.

The Board makes every endeavour to fulfill its stewardship obligations on behalf of all stakeholders. The Board is committed to fulfilling their functions in line with laws, regulations and good governance practices adopted by the Bank.

A.1.3. The Board collectively and the Directors individually need to act in accordance with laws of the Country relevant to the organization. A procedure for Directors to obtain independent professional advice where necessary, at the Bank’s expense.

Complied.

There is significant emphasis across the Bank to ensure compliance with applicable laws and regulations.

In order to preserve the independence of the Board and to strengthen the decision making, the Board seeks independent professional advice when deemed necessary. The Board approved internal Code of Corporate Governance contains the procedure to be followed when a Director or the Board wishes to obtain independent professional advice on any matter.

A.1.4. All directors of the Board to have access to the Advice and Services of the Company Secretary

Complied.

The Company Secretary advises the Board and ensures that matters concerning the Companies Act, Board procedures and other applicable rules and regulations are followed.

All Directors have access to the Company Secretary and she possesses the required qualifications as set out in the Companies Act and the Banking Act. For the year 2017 the Company Secretary has provided assistance to the Directors when requested.

A.1.5. All Directors to bring independent judgment to matters submitted to the Board for its decision.

Complied.

All Directors bring their independent judgment to matters discussed at Board meetings. Details of Directors deliberation are contained in the minutes maintained by the Company Secretary.

A.1.6. Every Director to dedicate adequate time and effort to matters of the Board

Complied.

Every member of the Board has dedicated adequate time and effort for the affairs of the Bank by attending Board meetings, Board Subcommittee meetings and by making decisions via circular resolutions. In addition, the Board members have meetings and discussions with management when required.

Board papers are circulated to the Board at least seven days prior to each Board meeting. Any request for additional information is made to the Company Secretary. The relevant member of staff is informed by the Company Secretary and the requisite information is forwarded. All matters that require follow up are discussed at the immediately succeeding board meeting under ‘Matters Arising’. Business heads regularly update the Board on the status & development in their respective fields.

The CEO on a regular basis updates the Board on business changes, operational risks and controls relevant to the Bank.

Please refer Page 211 which illustrates how the Board spent its time in 2017

A.1.7. Training for New and Existing Directors

Complied.

The Board policy on Directors’ training is to provide adequate opportunities for continuous development, appropriate for each Director.

The Chairman is responsible for ensuring that the Directors continually update their skills, knowledge and awareness of the Bank’s policies and procedures as required to fulfill their roles both on the Board and on Committees appointed by the Board.

There were several knowledge sharing initiatives to inform the Board on the latest trends and issues facing the Bank, the industry and the economy in general.

During 2017 Training Programs on “Anti-Money Laundering Regulations, AML trends and industry best practices” and “IFRS 9 and the implications to the Bank” were conducted for the entire Board. This is in addition to Directors training programs attended to by individual board members. New directors are provided with a comprehensive induction pack on appointment to the Board.

PRINCIPLE A .2 CHAIRMAN AND CEO - There is a clear division of responsibilities between the Chairman and the CEO thereby ensuring a balance of power and authority, such that no one individual has unfettered powers of decision.

A.2.1. Divisions of Responsibilities between the Chairman and CEO

Complied.

The posts of Chairman and CEO of the Bank are held by two separate persons and there is a clear division of responsibilities between them thereby maintaining the balance of power between the two roles.

PRINCIPLE A.3. CHAIRMAN - The Chairman is responsible for leading the Board and for its effectiveness. In practice, this means taking responsibility for the Board’s composition, appraisal and development, ensuring that the Board focuses on its key tasks and supporting the CEO in managing the day to day running of the Bank. The Chairman is also the ultimate point of contact for shareholders, particularly on corporate governance issues.

A. 3.1 Preserving order and facilitating the effective discharge of Board functions and Conducting Board proceedings in a proper manner

Complied.

The Board approved internal Code of Corporate Governance formally details the role of the Chairman. The Chairman ensures that the affairs of the Board are conducted in an effective manner. He encourages directors to share their views on matters discussed and ensures the participation of both executive and non-executive directors thereby maintaining a balance of power between executive and non-executive directors. The Chairman approved the agenda for each meeting in consultation with the CEO and the Company Secretary and ensured that all Board proceedings were conducted in a proper manner.

PRINCIPLE A.4. FINANCIAL ACUMEN: The Board should ensure the availability within it of those with sufficient financial acumen and knowledge to offer guidance on matters of finance.

A.4.1. Financial Acumen and Knowledge

Complied.

6 of the 10 Directors of the Board have a finance background and as such there is sufficient financial acumen and knowledge on the Board.

PRINCIPLE A.5: BOARD BALANCE: It is preferable for the Board to have a balance of executive and non-executive directors such that no individual or small group of individuals can dominate the Board’s decision-making.

A.5.1. Non-executive directors –

The Board should include at least two non-executive directors or such number of non-executive directors equivalent to one third of total number of Directors, whichever is higher.

Complied.

9 of the 10 Directors on the Board are non-executive directors. The CEO is the only Executive Director.

A.5.2 - A.5.5 Independent non-executive directors -

Two or one third of non-executive directors appointed to the Board of Directors whichever is higher should be ‘independent’. Criteria for Independence is defined in the Code.

Complied.

Annual declarations of independence or non-independence have been obtained from the Directors for 2017.

Based on the annual declarations, there are 9 non-executive directors on the Board as at 31st December 2017. Of them 7 are Independent non-executive directors in terms of the criteria set out in this code.

The details of non-executive directors are detailed in page 212 of this report. Accordingly, the number of Independent non-executive directors exceeds one - third of the total number of Directors on the Board.

A.5.6 Alternate Directors –

Executives of the Bank shall not be appointed as Alternate Directors of non-executive directors of the Bank.

Any alternate of an independent Director should also meet the criteria of independence.

The minimum number of independent Directors should be complied with

Complied.

No formal alternate Directors have been appointed. Directors appoint alternate directors within the rules and Articles of the Bank and the Banking Act as and when required for a particular meeting. An Alternate Director of an Independent Director is also Independent.

A.5.7 - A.5.8

The Appointment of a Senior Independent Director (SID) –

A SID is required to be appointed where CEO and Chairman are one and the same person.

Such a SID should make himself available for discussions with other directors

Complied.

The CEO and Chairman are not one and the same person. As such there is no requirement to appoint a SID.

A.5.9. Chairman to meet only with non-executive directors as necessary and at least once each year

Complied.

The Chairman discusses matters relevant to the Board with only non-executive directors as and when the need arises.

A.5.10. Recording of a dissenting view – Any dissenting view to be minuted where a matter is not resolved unanimously.

Complied.

Dissenting views are recorded in the Board Minutes in detail.

PRINCIPLE A.6 SUPPLY OF INFORMATION – The Board should be provided with timely information in a form and of a quality appropriate to enable it to discharge its duties.

A.6.1 – A.6.2 The Board to be provided appropriate and timely information by management. Agenda, Board Papers and Minutes of previous meetings to be circulated 7 days in advance of a meeting

Complied.

The management provides comprehensive information including both quantitative and qualitative information for the monthly Board Meetings generally 7 days prior to the Board meetings.

Members of The Leadership Team make presentations to Directors on important issues relating to financial performance, strategy, risk management, investment proposals, systems and procedures, where necessary.

The Directors also have access to management to obtain further information or clarify any concerns they may have.

As described above, they also have the right to seek independent professional advice at the Bank’s expense.

PRINCIPLE A.7 APPOINTMENTS TO THE BOARD - There should be a formal and transparent procedure for the appointment of new Directors to the Board.

A.7.1 and A.7.2

A Nominations Committee to be established to make recommendations on new appointments

Complied.

The Board has established a Nominations Committee to make recommendations on new appointments to the Board. There is in place a Board approved policy and process for appointments of Directors to the Board.

Please refer Page 270 for the report of the Nominations Committee.

A.7.3 Disclosure to Shareholders on new appointments to the Board

Complied.

Disclosures are made to Shareholders in terms of the Listing Rules issued by the Colombo Stock Exchange (CSE).

PRINCIPLE A.8. RE-ELECTION - All Directors should be required to submit themselves for re-election at regular intervals and at least once in every three years.

A. 8.1. Non-executive directors should be appointed for specified terms and re-election should not be automatic.

Complied.

Directors to retire at the Annual General Meeting (AGM) :

As per the Articles of the Bank, 1/3rd of the Directors (except the CEO, any Director appointed to fill a casual vacancy and any Nominee Director of the Ministry of Finance) should retire at each AGM and be subject to re-election. Such Directors who retire are those who held office for the longest time period since the election/ re-appointment. In accordance with this provision,
Mr. T L F Jayasekara and Mrs. Kimarli Fernando retired and has offered themselves for re-election by the Shareholders at the AGM

Re-appointment of Directors appointed to fill casual vacancies during the year under review:

No Directors were appointed in 2017 to fill causal vacancies.

Prior to recommending the above re-election/re-appointment of Directors the Nominations Committee considered the fitness and proprietary of each Director and made recommendations for re-election.

A.8.2. Re-election of non-executive directors

PRINCIPLE A.9 APPRAISAL OF BOARD PERFORMANCE

Boards should periodically appraise their own performance in order to ensure that Board responsibilities are satisfactorily discharged.

A.9 The Board should annually appraise itself on its performance and that of its Subcommittees

Complied.

The Board carried out its self evaluation process in respect of the year 2017. The process is led by the Chairman. All Directors are required to complete a detailed questionnaire. The processes adopted is detailed on page 217 of this report

All Subcommittees too carried out a self-evaluation process in 2017 to determine the effectiveness of their performance in 2017 and to identify areas for improvement.

A.10 DISCLOSURE OF INFORMATION IN RESPECT OF DIRECTORS

PRINCIPLE A.10: Shareholders should be kept advised of relevant details in respect of Directors.

A.10.1 Shareholders to be advised of relevant details in respect of Directors

Complied.

Information Required

Page Reference

Name, qualification and brief profile

Refer profile on Pages 188 to 197

Nature of his/ her expertise in the relevant function

Refer profile on Pages 190 to 197

Immediate family and/or material business relationships with other Directors of the Bank

Please refer the disclosure under section 3 (5) (iii) of the CBSL table on page 229.

Whether executive non executive and or independent Director

Please refer Board composition on page 212 to 213

Names of listed companies or companies in which the Director concerned serves as a Director

Please refer Pages 188 to 197

Names of other companies or companies in a group in Sri Lanka in which the Director concerned serves as a Director

Please refer Pages 188 to 197

Board meeting attendance

Please refer Page 213.

The total number of Board seats held by each Director

Please refer Pages 188 to 197

Board committee served as chairman / member

Please refer Page 216

Committee meetings attendance

Please refer page 216 for subcommittee attendance.

A.11 APPRAISAL OF CHIEF EXECUTIVE OFFICER (CEO)

PRINCIPLE A.11 The Board should be required, at least annually to assess the performance of the CEO.

A. 11.1-A.11.2 Setting Annual Targets and the appraisal of performance of the CEO

Complied.

The Board discussed and set financial and non-financial targets to be achieved during the year by the CEO with reference to the short, medium and long term objectives of the Bank at the beginning of 2017. The HRRC/ Board will evaluate the performance of the CEO against the goals and targets set for 2017 at the Board meeting scheduled to be held in March 2018.

B. DIRECTORS REMUNERATION

B.1 REMUNERATION PROCEDURE - The Code requires that the Bank establish a formal and transparent procedure for developing policy on both Executive and non-executive directors remuneration

B1.1 Establishment of a Remuneration Committee

Complied.

The Board has established a Human Resources and Remuneration Committee (HRRC) to develop policy and determine remuneration for the Directors and KMPs. No Director is involved in deciding his / her own remuneration.

B1.2 – B1.3 Composition of the Committee

Complied.

The HRRC consists exclusively of non-executive directors. The Chairperson of the HRRC is Ms Indrani Sugathadasa an Independent Non-Executive Director. Please refer page 268 for the report of the HRRC for more details on the activities carried out by the HRRC for the year 2017

B1.4 Determination of remuneration for Non- Executive Directors

Complied.

There is in place a Board approved Remuneration Policy for Directors and KMP. Non- Executive Directors are remunerated in line with market practices and approvals obtained from the Shareholders at the AGM.

B1.5 Ability to consult the Chairman and/ or CEO and to seek professional advice by the Committee

Complied.

The HRRC has access to professional advice from within and external consultants. During the year, the HRRC reviewed the information provided by the Bank’s Human Resources Department to determine market and industry trends with regard to remuneration and perquisites for its Senior Management team.

B.2. Level and make-up of remuneration – The Bank ensures that the remuneration of executive and non-executive directors is at a satisfactory level to attract and retain the services of Directors.

B.2.1 Remuneration for Executive Directors

Complied.

The Executive Director is an ex-officio Director on account of being the CEO of the Bank and as such is not paid any additional remuneration or benefits by virtue of him being an Executive Director. The CEO’s remuneration is linked to the Bank’s performance as well as his individual performance. The Executive Director does not participate in the HRRC when matters pertaining to his remuneration are discussed.

B.2.2 Positioning the Bank’s remuneration levels relative to other companies in the industry

Complied.

The HRRC reviews information relating to remuneration and prerequisites of CEO and Senior Management of the Bank and due care is taken to ensure that remuneration is commensurate with industry standards and both the Bank’s and individual performance. Regular salary surveys are carried out and the HRRC is informed of the results of the survey. The last salary survey was carried out in 2017.

B.2.3 Comparison of Remuneration levels with other Companies in the Group

Not Applicable.

Size and scale of the Bank are not comparable with Group Companies.

B.2.4 Performance related elements of remuneration for Executive Directors

Complied.

The Goals and Targets of the CEO are set at the beginning of the year and cascaded to the rest of the Bank. Executive remuneration and performance bonuses are decided based on achievement of the Goals and Targets agreed upon.

B.2.5. Employee Share Options

Complied

An employee share scheme was established in 2016 which was approved by the shareholders in line with the listing rules of the CSE. However no shares were issued under this scheme in 2017 as the “qualifying criteria” were not met . Details are given in the Director’s Report on page 263 and notes to the Financial Statements on page 360.

B.2.6. Designing schemes of performance related remuneration

Complied.

No remuneration or benefits are paid to the only Executive Director who is the CEO on account of his executive directorship. Please refer page 268 for the report of the HRRC for more details.

B.2.7 - B.2.8 Early termination of Executive Director

Complied.

Termination of service of the Executive Director will be in accordance with his contract of employment.

B.2.9 Levels of Remuneration of non-executive directors

Complied

Non-executive directors are remunerated in line with market practices. However they are not entitled to receive any performance based remuneration which includes shares under the existing Share Option Scheme of the Bank.

B.3 DISCLOSURE OF REMUNERATION - Code requires that the Bank’s Annual Report should contain a Statement of Remuneration Policy and details of remuneration of the Board as a whole.

B.3.1 Disclosure of Remuneration

Complied.

Please refer page 257 of the Annual Report for Directors Remuneration.

Also refer Note 12 of the Financial Statements for aggregate remuneration paid to Executive and non-executive directors.

C. RELATIONS WITH SHAREHOLDERS

C.1 CONSTRUCTIVE USE OF SHAREHOLDER MEETINGS

The Code requires constructive use of the AGM and conduct of general meetings to communicate with shareholders.

C.1.1. Use of Proxy Votes

Complied.

The Bank has in place an effective mechanism to record all proxy votes to indicate to the Chairman the level of proxies lodged on each resolution and the number of votes for and against each resolution. As a matter of practice, proxy votes together with the votes of Shareholders present at the AGM are considered for each resolution and duly recorded in the minutes

C.1.2. Separate resolutions to be obtained for substantially separate issues and adoption of Annual Report and Accounts

Complied.

Separate resolutions are obtained for substantially separate issue to provide Shareholders with an opportunity to deal with each significant matter separately. The Annual Report of the Board of Directors and Accounts are laid before the Shareholders of the Bank for their consideration as a separate item on the Agenda at the AGM.

C.1.3. Chairpersons of all Board Subcommittees to be available to respond to questions of any Shareholder at AGM

Complied.

The Chairman of the Board functions as the Chairman of the Nominations Committee, Strategic Issues Committee and the Related Party Review Committee. He ensures that the Chairpersons of the other Board Committees are present at the AGM to answer all queries that may be raised. The chairpersons of the Board committees were present at the AGM held in 2016. No queries were raised by Shareholders to the Chairpersons of the committees.

C.1.4 - C.1.5 Adequate notice of all meetings to Shareholders together with the summary of the procedure to be adopted by Shareholders

Complied.

The notice of meeting and related documents is circulated to the Shareholders 15 working days prior to the AGM.

Summary of the procedures governing voting at the AGM is provided in the proxy form, which is circulated to Shareholders together with the notice of meeting 15 working days prior to the AGM.

The Board encourages all Shareholders to attend and actively participate in the AGM. The Shareholders may raise any queries they have with the Directors.

PRINCIPLE C.2 COMMUNICATION WITH SHAREHOLDERS

The Code requires that Board should implement effective communication with Shareholders.

C.2.1 Communication channel to reach Shareholders

Complied.

The Bank has many channels to reach all Shareholders of the Bank in order to disseminate timely information. Please refer pages 111 to 134 on “Investor Relations” for more details on communication with our Shareholders.

C.2.2 - C.2.3 Disclosure on communication channel to reach Shareholders and communication policy and methodology

Complied.

There is in place a Board approved Disclosure Policy and Communications Policy that deals with communications with Shareholders. Please refer write up on ‘‘Investor Relations” on page 111 to 134 for details of the policy and methodology adopted for communication.

C.2.4.- C2.7 The Bank to disclose to Shareholders the contact person for communication with Shareholders.

Complied.

Shareholder correspondence on major issues is handled by the Chairman who will communicate to the Board of Directors as an when necessary

Details of the contact personnel are provided in the “Investor Relations” section on page 440 of this Report. In addition, Shareholders are encouraged to provide their feedback to the Chairman and/or the Board Secretary. The Bank’s website's Investor Relations page also carries contact details of the Board Secretary and a dedicated e-mail for investor relations is also provided.

PRINCIPLE C.3. MAJOR AND MATERIAL TRANSACTIONS

The coder requires the Directors to disclose to Shareholders all proposed material transactions which would materially alter the net asset position of the Bank and Group if entered into

C.3. 1 Disclosure of major and material transactions

Not Applicable.

During 2017 there were no major transactions as defined by Section 185 of the Companies Act No 07 of 2007 which materially affected the Bank’s net asset base.

Further all material transactions will be disclosed in the quarterly / annual financial statements as well as the disclosure made to the CSE.

D. ACCOUNTABILITY AND AUDIT

PRINCIPLE D.1 FINANCIAL REPORTING -The Board is required to present a balanced and understandable assessment of the Bank’s financial position, performance and prospects.

D.1.1. The Board’s responsibility to present a balanced and understandable assessment extends to interim and other price-sensitive public reports and reports to regulators, as well as to information required to be presented by statutory requirements.

Complied.

The Board is aware of its responsibility to present regulatory and statutory reports in a balanced and understandable manner. A statement to this effect is provided on 281 of this report.

The Interim Accounts and Annual Financial Statements were published on a timely basis in 2017. Regulatory reports were filed by the Bank on or before the due dates in 2017. Price sensitive information is disclosed to the Colombo Stock Exchange on a timely basis in accordance with the Bank's Board approved Disclosure Policy.

The Bank makes every effort to provide a detailed and transparent analysis of strategies, performance and future strategies to support investors in making an informed decision.

In addition to the information provided in the reports mentioned above, a summary of the Interim Accounts and a section on “Understanding our Financials” is provided in the annual report. Please refer pages 42 to 52 and 129 to 130 of this Report.

D.1.2. Declarations by the Directors’ in the Directors’ Report,

Complied.

Declarations by the Directors as required by the Code of Best Practice on Corporate Governance are provided on page 265 in the ‘Annual report of the Board of Directors on the affairs of the Bank’.

D.1.3. Responsibilities of the Board for preparation of financial statements and reporting responsibilities of auditors

Complied.

The Statement of Directors’ Responsibility, Statement on Internal Controls and Report of the Auditors are provided on pages 283 to 284 respectively in the annual report.

D. 1.4. Inclusion of a “Management Discussion and Analysis” report in the Annual Report.

Complied.

The Annual Report contains a “Management Discussion and Analysis” report

The required information in the Management Discussion and Analysis is provided in this annual report as follows:

Information required

Pages

Industry structure and developments

38 - 41

Opportunities and threats, risks and concerns

38 - 41

Internal control systems and their adequacy

38 - 97

Social and environmental protection activities carried out by the Bank

98 - 105

Financial performance

42 - 52

Material developments in human resources /industrial relations

80 - 87

Prospects for the future

48 - 97

D.1.5. The Directors should report that the business is a going concern, with supporting assumptions or qualifications as necessary.

Complied.

This information is provided in the ‘Annual report of the Board of Directors on the affairs of the Bank’ on pages 255 to 266.

D.1.6 Requirement to summon an Extraordinary General Meeting(EGM) to notify serious loss in Net Assets

This situation has not arisen

D.1.7. Disclosure of Related Party Transactions

Complied.

A detailed Board approved documented process is available and has been circulated to all staff through the NDB Cloud for compliance.

Accordingly, each related party has submitted signed and dated quarterly declarations in 2017 mentioning whether they have related party transactions with the Bank as required under regulations applicable to the Bank to comply with the disclosure requirements;

The Company Secretary keeps a record of related party transactions and makes necessary disclosures accordingly;

A record on related party and related party transactions is maintained by the Bank to captures information to comply with the respective related party disclosure requirements imposed by SEC / Accounting Standards / Auditing Standards and similar regulations.

Please refer section 3(7) (i) - 3(7) (vii) of the CBSL table on pages 237 to 239 for more details on the process adopted.

PRINCIPLE D.2 – INTERNAL CONTROL The Code requires the Bank to have a process of risk management and a sound system of internal control to safeguard Shareholders’ investments and the Bank’s assets.

D2.1 Directors to conduct an annual review of Internal Controls through the Board Audit Committee (BAC)

Complied.

The Board’s Statement on the effectiveness of Bank’s Internal Control Mechanism as reviewed by the BAC is presented under the caption “Directors’ Statement on Internal Control” in this Annual Report on pages 283 to 284.

The Board also reviewed the External Auditor’s assurance report in this regard, pursuant to the independent audit conducted by them in accordance with Sri Lanka Standards on Assurance Engagement SLSAE 3050-Assurance Report for Banks on Directors’ Statement on Internal Control as given in the Annual report on page 286.

D2.2 The Bank should have an internal audit function

Complied.

Bank has a fully-fledged Internal Audit Department which reports to the BAC.

D2.3 The Board should require the Audit Committee to carry out reviews of the process and effectiveness of risk management and internal controls, and to document to the Board.

Complied.

The BAC reviewed the internal controls and procedures at all meetings held during 2017.

The minutes of the BAC meetings are tabled at the meetings of the Board.

The Group Audit department carries out regular reviews on the internal control system including internal control over financial reporting. The BAC reviews and evaluates the effectiveness of the internal control system including the internal controls over financial reporting. The IRMC reviews processes relating to the risk management framework of the Bank. The BAC Report and the IRMC Report are detailed on pages 275 to 277 and 273 to 274 of this Annual Report.

D2.4 The Schedule K to this Code contains guidance on the responsibilities of Directors in maintaining a sound system of internal control and the contents of the Statement of Internal Control.

Complied.

Please refer pages 275 to 277 for the BAC Report and refer pages 283 to 284 for Directors Statement of Compliance on Internal Controls in relation to compliance with this requirement.

PRINCIPLE D.3. AUDIT COMMITTEE Board to establish formal and transparent arrangements for selecting and applying accounting policies, financial reporting and internal control principles

D3.1 Composition of Audit Committee

Complied.

The Board Audit Committee consists of non-executive directors and is chaired by an Independent Non-Executive Director. Members are selected to provide a broad set of financial, commercial and other relevant experience to meet the Committee’s objectives.

Please refer page 275 for the BAC Report which details the composition of the BAC.

D3.2 The duties of the Audit Committee

Complied.

As stated in the Report of the BAC on pages 275 to 277 of the Annual Report, the BAC regularly reviews the scope, results and effectiveness of the audits carried out. It also ensures the balance amongst objectivity, independence and value for money of the services provided by the Bank’s External Auditors, with special attention to provision of non-audit services by the External Auditors.

D3.3 Terms of Reference of the Audit Committee

Complied.

Terms of Reference of the BAC is clearly defined in the Charter of the Board Audit Committee approved by the Board of Directors, which was last revised and updated in third quarter of 2016. This clearly explains the purpose of the Committee, its duties and responsibilities together with the scope and functions of the Committee. The Committee mainly deals with matters pertaining to statutory and regulatory compliance in financial reporting and matters with regard to the External Auditors and Internal Audit.

D3.4 Disclosures regarding Audit Committee.

Complied.

Please refer page 275 for the BAC report.

PRINCIPLE D4. CODE OF BUSINESS CONDUCT AND ETHICS Companies must adopt a Code of Business Conduct & Ethics for Directors and KMP and must promptly disclose any waivers of the Code for Directors or others.

D4.1. Code of Conduct to be developed for Directors and Senior Management

Complied.

The Bank has in place an internally developed Board approved Internal Code of Corporate Governance applicable to the Board and Key Management Personnel setting out best practices relating to their business conduct and ethics. In addition the Board approved Compliance Policy and Code of Conduct ensures that the Bank stays ahead of the best practices related to business conduct and ethics.

Please refer pages 207 to 254 of the Corporate Governance Report on this aspect

D4.2. Affirmative declaration by Chairman of compliance with Code of Business Conduct & Ethics

Complied.

There have been no violations of the Internal Code of Corporate Governance during 2017 by any of the Directors or any member of the Leadership Team.

PRINCIPLE D5. CORPORATE GOVERNANCE DISCLOSURES - Disclose the extent to which the Bank adheres to established principles and practices of good Corporate Governance.

D.5.1. Disclosure of Corporate Governance

Complied.

The Bank’s Corporate Governance practices are in accordance with the Banking Act Direction No. 11 of 2007 (as amended) issued by CBSL, the Code of Best Practice on Corporate Governance jointly issued by the ICASL and SEC as well as the Corporate Governance Rules for Listed Companies issued by the CSE. The requirement is met with the presentation of this Corporate Governance Report from pages 207 to 254 of the Annual Report

SECTION 2: SHAREHOLDERS

E. INSTITUTIONAL INVESTORS

PRINCIPLE E.1- SHAREHOLDER VOTING - Institutional Shareholders have a responsibility to make considered use of their votes and should be encouraged to ensure their voting intentions are translated into practice.

E. 1.1 Regular and structured dialogue with Shareholders

Complied.

All Shareholders are encouraged to participate at General meetings and cast their votes. The AGM is used as an effective channel to create a dialogue between the Shareholders and the Board of Directors. Also The Chairman and CEO have regular structured meetings with institutional Shareholders. Board members are briefed about the matters discussed at such meetings.

PRINCIPLE E.2 - EVALUATING OF GOVERNANCE DISCLOSURES -When evaluating the Bank’s governance arrangements, particularly those relating to Board structure and composition, institutional investors should be encouraged to give due weight to all relevant factors drawn to their attention.

E.2 Evaluating the corporate governance initiatives of the Bank

Complied.

Institutional investors are encouraged to give due weight to all relevant factors in Board structure and composition

F. OTHER INVESTORS

PRINCIPLE F.1 INVESTING / DIVESTING DECISIONS

F.1.1 - Individual Shareholders, investing directly in shares of the Bank should be encouraged to carry out adequate analysis or seek independent advice in investing or divesting decisions.

Complied.

The Annual Report contains sufficient information for a potential investor to carry out his/her own analysis. The following reports aim to provide a balanced overall assessment of the Bank’s activities, performance and prospects.

Chairman’s Message on pages 10 to 13

CEO’s Review on pages 14 to 17

.Management Discussion and Analysis on pages 37 to 108

.Annual financial statements on pages 287 to 408

Further, Interim Financial Statements provided each quarter, provide sufficient information to enable the Retail Investors to make informed judgments regarding the performance of the Bank.

Additionally, there is a separate part of the Bank’s website dedicated to Investor Relations which provides this information online to all investors/Shareholders.

PRINCIPLE F. 2. SHAREHOLDER VOTING

F.2 Encourage Voting by Individual Shareholders

Complied.

Individual shareholders are encouraged to participate at the General meetings of the Bank and exercise their voting rights.

G. SUSTAINABILITY REPORTING

PRINCIPLE G.1.- Principles of Sustainability Reporting:

The principle of economic sustainability governance recognizes how organizations take responsibility for impacts of their strategies, decisions and activities on economic performance and corporate citizenship in their sphere of influence (including geographic) and how this is integrated throughout the organization.

G.1.1. Reporting of Economic sustainability

Complied.

Please refer pages 43 - 52 for details

G.1.2. Reporting on the Environment

Complied.

Please refer page 108 for details

G.1.3. Reporting on the Labour Practice

Complied.

Please refer page 80 for details

G.1.4 Reporting on society

Complied.

Please refer page 98 for details

G.1.5. Reporting on product responsibility

Complied.

Please refer page 59 for details

G.1.6. Reporting on stakeholder identification, engagement and effective communication

Complied.

Please refer page 98 for details

G1.7. Sustainable reporting and disclosure reporting to be formalized as part of the Bank’s reporting processes and take place on a regular basis

Complied.

Please refer page 12 for details