NDB is a Bank that has always been in the Digital forefront, introducing new and improved methods of banking for its customers.
During a time where minimum contact with others is in the best interests of every individual, NDB introduced NEOS Pay, a QR payment method in which customers can make payments to merchants, pay bills and perform a host of other transactions via the same platform.
Since NEOS Pay is linked to the LankaClear JustPay platform, customers can simply use their other bank account details to register for NEOS Pay. Upon registering customers will be able to avail the QR payment facility to settle merchant payments as well as bill payments with ease and convenience. Customers can add accounts of any other bank linked to the JustPay system onto NEOS Pay. This QR payment method will allow the customer to avoid using cash, and instead, make payments or pay bills via their NEOS App - powered by NDB, from their NDB Bank account or their other bank accounts registered with NEOS. The user does not need to have an account at NDB to use this facility, as NEOS Pay delivers a one stop payment app for all bank customers.
Meanwhile, the NEOS Online Banking channel is also available with a true omni-channel experience for bank customers with the means to log in to both the NEOS App and NEOS Online Banking channels using the same login credentials.
Having understood the customer’s need for convenience, the Bank has enabled the facility where the details of all beneficiaries, billers and scheduled payments created in one channel will be available in the other channel as well, including the scheduled payments and message inbox/outbox features.
New users can easily register for NEOS Online Banking using their existing NDB account or card details, similar to registration for the Mobile Banking application and continue accessing both channels simultaneously.
In the current context where customers wish to bank from the safety of their homes, NDB provides the easy solution of using NEOS with nearly all of the same facilities that a customer can receive by physically being present at a branch.
NEOS encompasses some much needed features such as online real-time other bank transfers and other bank card payments through CEFT, OTP delivery via email and SMS for both local/foreign mobile numbers, and notifications via push messages and email for transaction receipts. NEOS also provides features such as switch on/off of credit/debit cards and setting up of transaction thresholds.
The scheduled payments feature of the app enables customers to create standing orders for their frequent transactions thereby eliminating the hassle of having to carry out repetitive actions.
NDB is on the path to becoming the Digital Bank of Choice in Sri Lanka having won numerous awards including the Best Consumer Digital Bank Sri Lanka 2020 award under the Global Finance World's Best Digital Bank Awards 2020 program for the second consecutive year.
The Bank, which is the 4th largest listed bank in Sri Lanka, is one of the fastest growing banks, having had a cumulative average growth rate (CAGR) in advances by 21% and in deposits by 25% in the last four years. The only financial service conglomerate in Sri Lanka, NDB Group is uniquely positioned towards assisting the growth and development of the Sri Lankan capital market provide its customers seamless access to the product and service offerings of all its group companies.