Downloads

Circular to Shareholders

EGM Annexure 1

EGM Annexure 2

Proxy Form

Account Opening Form

Nomination Form

Personal Account Master File

Minor Mandate

Declaration Form for SMS Alerts - Mandate

Savings Planner terms and conditions

Phygital Branch Account Opening Terms & Conditions

Shilpa Children's savings account terms and conditions

Shilpa Pledge

Shilpa Children's Savings Account opening form

Sinhala Application Form

Tamil Application Form

English Application form

Relief Measures to assist Covid -19 affected businesses and individuals

Support for COVID – 19 hit businesses including self-employment and individuals

Management members details for decisions on COVID 19 relief measures

Personal Loan Application Form

Education Application

Home Loan Application Form

Leasing Application

Health Declaration

Installment Remittance Letter

Loan Take Over Letter

Salary Remittance Letter

Standing Order Letter

Take Over Covering Letter

Dream Maker Application

Leasing Application

Lease Guarantors Statement

Hire Purchase Proposal

G S Hire Purchase Facility

Debit Card Full Application

Debit Card Terms and Conditions - Sinhala

Debit Card Terms and Conditions - Tamil

Debit Card Terms and Conditions - English

Usage Guide

Reporting

Card Pin

Card Data

Change of Information

Final Limit Change Form

Debit Card usage guide

Debit Card - Reporting Lost / Stolen card

Card / PIN Replacement

Card Data Amendment requisition form

Change of Personal Details

Debit / Prepaid Limit Change Request Form

Debit / Prepaid Limit Change Request Form

Registration Slip to be Used for SMS Alerts when Granting NBO

IB Application / Terms and Conditions

Credit Card Application Form - Sinhala

Credit Card Application Form - English

Credit Card Application Form - Tamil

Credit Card Terms and Conditions - Sinhala

Balance Transfer Terms & Conditions

Credit Card Terms and Conditions - English

Credit Cards Terms and Conditions - Tamil

Balance Transfer Application Form

Balance Transfer Settlement Letter

Credit Card Installment Plan Application Form

Key features and conditions of Credit Card Cash Installment Payment Plan (CIPP)

Credit Card Application Form - Infinite Cards

Credit Card Application Form - Supplementary Card - English

Credit Card Application Form - Supplementary Card - Sinhala

Credit Card Application Form - Supplementary Card - Tamil

Travel Insurance Policy 2019

AIA NDB 0% Instalment Payment Plan form

AIA NDB Instalment Payment Plan Terms and Conditions

Credit Card Raffle Draw Winners - December 2019

Credit Card Tariff - English

Dispute Resolution Process

Fee Calculation Method - Interest and Other

Code of Conduct

Customer Charter Of Licensed Banks - Sinhala

Customer Charter Of Licensed Banks - English

Customer Charter Of Licensed Banks - Tamil

Salary Max Benefits

Ithuru Karana Maga Sinhala Booklet

Ithuru Karana Maga Tamil Booklet

Ithuru Karana Maga English Booklet

General Tariff

SMS Alerts Service Registration Form and Terms & Conditions for Individuals

SMS Alerts Service Registration Form and Terms & Conditions for Non-Individuals

SMS Alert Service Terms and Conditions

View terms and condiitons

User Guide - Online Banking

Travel Pal Terms and Conditions

Travel Pal FAQs

Travel Insurance Policy

Travel Insurance Claim Form

Insurance Claim Procedure

Declaration of Good Health

Web Portal Customer Guide

VISA Application Form

OTT Request Form

Priority Pass FAQ

Priority Pass - Program Update

WHT Declaration for Senior Citizens

Biller Reference Formats for Utility Bill Payments

Account Number Format for other bank transfers through CEFT

e - Statement Application Form - Corporate

e- statement BR Format

e-Statement Application Form - Retail

E statement Terms and Conditions

Business Foreign Currency Account (BFCA)

Personal Foreign Currency Account (PFCA)

Capital Transaction Rupee Accounts (CTRA)

Inward Investment Account (IIA)

Outward Investment Account (OIA)

Diplomatic Foreign Currency Accounts (DFA) and Diplomatic Rupee Accounts (DRA)

Resident Guest Scheme - Special Accounts

Senior Foreign Nationals - Special Accounts

Mobile Banking Privacy Policy

NEOS Cash Back Offer

Data Dansala

NEOS cash back offers 28th February winners

Online Dhansala 2020 Cashback winners

NEOS Mobile Banking Terms and conditions

Key Fact Document SDA

Corporate Banking Products - English

Corporate Banking Products - Sinhala

Corporate Banking Products - Tamil

Project Finance - English

Project Finance - Sinhala

Project Finance - Tamil

Loans and Advances - English

Loans and Advances - Sinhala

Loans and Advances - Tamil

Key Fact Document – Aachara Pensioners’ Loan

Key Fact Document – Aachara Pensioners’ Loan Sinhala

Key Fact Document – Aachara Pensioners’ Loan Tamil

SME - English

SME - Sinhala

SME - Tamil

Shareek Islamic Banking

Western Union Money Transfer Sinhala Terms and Conditions

Western Union Money Transfer English Terms and Conditions

Western Union Money Transfer Tamil Terms and Conditions

Western Union - Double Chance Thagi Malla

Call and covert promotion

Key Fact Document - Credit Cards

Key Fact Document - SMS Alerts

View more details of Savings, Current Account and Fixed Deposits

Trust Deed - Debenture Issue June 2015

Prospectus - Debenture Issue June 2015

Trust Deed - Debenture Issue December 2013

Prospectus - Debenture Issue December 2013 - Part 1

Prospectus - Debenture Issue December 2013 - Part 2

Prospectus - Debenture Issue December 2013 - Part 3

Properties for sale

How to register online as a Tax Payer - IRD Guideline

Special Deposit Account FAQ

USSD Banking Application Form

USSD Banking Terms and Conditions

Reverse Planner Terms and Conditions

View Reverse Plans