National Development Bank PLC cemented its market leader position by being awarded the ‘Best Bank in Sri Lanka 2022’ title by the prestigious Euromoney Magazine. This marks the first instance in which NDB secured this much coveted title by Euromoney, which is a leading global publication in the banking & financial services sector, whilst their awards and ranking programmes garner much respect as one of the most rigorous and independent evaluation processes covering the sector. With this win, NDB is now the recipient of the top triple titles for Best Bank in Sri Lanka within the last two years, awarded by the three leading global publications, namely Global Finance of USA (2022,2021), The Banker of UK (2020), and Euromoney (2022) – a truly rare feat to achieve.
The Bank was also named the “Best Bank for Digital Solutions Sri Lanka 2022” (for the second consecutive year) and the “Best Corporate Bank Sri Lanka 2022” by Asiamoney - the sister publication of Euromoney, and a leading publication in the APAC region.
NDB Bank has been charting a new course in the Sri Lankan banking landscape under the Bank’s brand ethos “The Future is Banking on Us”. The Bank has excelled in customer-centric solutions and deploying digitization at an impressive pace over the past few years despite the many challenges and obstacles faced due to the external situation.
Speaking of this significant win, NDB Bank Director/CEO Dimantha Seneviratne said that “NDB’s foresight in formulating its medium term strategy dubbed Voyage 2025 back in 2020 and is efficient execution are paying dividends now. This strategy is a voyage of change and innovation aligned to the growth sectors of the economy such as exports and key industries. While striving to become the "Banking Group of Choice" for customers’ banking, financial and capital market requirements, our strategic focus is about putting the customer at the centre of everything we do, through a solution driven customer centric approach. Meanwhile, we are also leveraging on our strong digital presence to provide convenience to our customers. The Bank’s implementation of transaction banking, supply chain financing, Family banking and digital strategies has created a positive impact on the community, making it easier and more convenient for customers to bank.
Whilst external endorsements of this nature are an affirmation of NDB’s mettle in staying relevant amidst external shocks, they are also a source of inspiration and motivation for the NDB Team to outperform themselves in serving their clientele, all other stakeholders and the nation at large”, he added.
This achievement affirms the significant impact and contribution NDB is making to the Sri Lankan banking sector, as the fourth largest listed banking entity in the country, with agility and nimbleness to stay relevant in the rapidly evolving industry landscape. It solidifies the distinct performance of NDB amongst its peers, and its ability to maintain consistency in performance amidst external challenges. NDB has always embraced digitization for external and internal process automations, introduced cutting-edge customer solutions such as QR payment enabled NEOS Pay feature along with the VKYC based online account opening feature for the Bank’s clientele QR payment enabled NEOS Pay feature along with the VKYC based online account opening feature for the Bank’s clientele. Additionally, the Bank also became the first in the industry to tie up with the Credit Information Bureau (CRIB) in order to create a hassle free and convenient service in which the Bank’s customers can register and request for their individual credit reports (iReport) and individual credit score reports (CRIB Score) from wherever they are in Sri Lanka through NDB NEOS. The Bank also has a strategic commitment towards empowering the women’s market segment through initiatives such as NDB Araliya and the ‘Sri Lanka Vanithabhimana’ women’s empowerment initiative.
Furthermore NDB Bank’s corporate banking proposition pulls together best in class wholesale banking and project and infrastructure financial solutions for commercial, transactional and cash –management services. NDB wishes to thank its shareholders, customers, staff members and all other stakeholders for their unwavering support over the years.
This win for NDB comes in the light of being named the “Most Awarded Corporate 2021” as per LMD ranking. The Bank was also recently awarded two Gold awards for Financial Inclusivity and Best Common ATM Enabler of the Year and one Merit Award Excellence in Customer Convenience at the Lankapay Technnovation Awards 2022 and was named one of the “Top 50 Best Workplaces in Sri Lanka 2022” by Great Place Work, USA. NDB is the 4th largest listed bank in Sri Lanka and the parent company of the NDB Group. The only financial services group in Sri Lanka, NDB Group is uniquely positioned towards assisting the growth and development of the Sri Lankan financial market to provide its customers seamless access to the product and service offerings of all its group companies.